Resort And Recreation - The Business of Exceptional Hospitality

08/05/2020

Here is some inspiration for fellow entrepreneurs and others looking to start or grow an existing business

Glamping is taking North American tourism by storm. Our event shows you how to take advantage of this growing outdoor travel niche.

06/22/2020

Airline travel just got worse. Smaller planes and tightened schedules, in addition to charges for checked and stowed baggage, have made air travel considerably less appealing over the past twenty years. Now thanks to COVID-19, apparently, several if not most of the main air carriers are reducing or even completely cutting alcohol on flights.

We’re told reduced service decreases contact between the crew and passengers and also the amount of time that passengers have their face masks off. It’s difficult to argue with that, but remember that while sealed miniature size bottles of alcohol are allowed on board, the Federal Aviation Association thus far continues to rule that passengers are prohibited "from drinking alcohol on board the aircraft unless it is served by the air carrier."

The airlines and the FAA need to get together on this and let us bring our own sealed mini-bottles; after all that most passengers put up with enduring the cattle-call experience of flying these days, it’s the least they can do to protect one of the few remaining comforts of affordable air transportation.

A sampling of new airline restrictions on alcohol service in flight, with our comments in parentheses:

American Airlines
Service limits are based on flight length and destination. For flights over 2,200 miles (or 4 and a half hours), which including Hawaii, alcohol will be served only in first class or to Main Cabin Extra passengers on "long-haul international flights." For flights under 2,200 miles alcohol will not be served in the main cabin and will be available for first class passengers upon request.
(“You pay, you play.” Where’s the social-drinking justice in this policy?)

Delta Air Lines
Alcohol will not be served on domestic flights or any flights to Mexico, Canada, the Caribbean, and Central America. All other international flights will have a full beverage list, including beer, spirits, and “a limited selection of wine.
(Why cherry-pick the western hemisphere destinations that most frequently serve vacationers?)

United Airlines won’t offer liquor at all – just beer and individual wines available, but exclusively to premium cabin passengers only.
(Higher-profit passenger service only; while eliminating just liquor is curious, it’s clear that less interaction with most other passengers would require less crew time transacting payments)

British Airways
Water service only, on short-haul flights, unless you’re in a premium class and onboard long-haul flights during which alcohol will be served in sealed bottles.

Both Virgin Atlantic and Virgin Australia
Only water and snacks available, but Virgin Atlantic apparently offers orange juice as well.

KLM Royal Dutch Airlines
Alcohol served to its World Business Class and Europe Business Class passengers; BUT, beer and wine served in Economy Class on both intercontinental flights and flights within Europe.
(At last, an airline with some appreciation for today’s Economy Air passengers)

06/03/2020

Keeping resort/hotel and club lobbies and bars COVID-free...

The hotel lobby has become a buzzy gathering place for guests and locals alike in recent years. In the age of social distancing, that model has to adapt.

06/03/2020

For anyone craving a spa experience, our friends at the Sundara Spa have reopened in the Wisconsin Dells. You'll find a COVID-free greeting upon your arrival.

After its first full weekend of reopening following some COVID-19 guidelines lifted, Sundara Inn and Spa in the Dells looks to continue attracting clientele by maintaining comprehensive yet practical measures

05/10/2020

The future's not ours to see..."Quay" sera sera. See you in the Islands, "mon."

Carnival Cruise Line intends to resume part of its North American service on August 1. Eight Carnival cruise ships are expected to restart their service from Miami, Port Canaveral, and Galveston ports, according to the announcement released on Monday.

04/08/2020

...at least open up the driving ranges, like this one at Wintergreen Resort.

04/08/2020

Golf Courses should be allowed to stay open during this time...allow walking, or implement a one person per golf car rule. The way I golf, I'm not getting anywhere near another human anyway. Trees, bushes, ponds -- that's another matter, but those won't get coronavirus from me.

03/10/2020

Here's something we think most air travelers are probably unaware of...

https://www.youtube.com/watch?v=l-R2HpJv3b0 Boarding a plane is hands down one of the most stressful parts of travel. Between trying to dig up your boarding pass, elbowing your…

10/11/2019

Barcelona at night

03/12/2019

It’s a lot more fun to be managing success than downsizing

In Big Sky, MT some locals are unhappy with the rising number of visitors hitting the slopes. With the addition of Big Sky to the Ikon pass more skiers are heading to the Montana ski resort than ev…