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Megan Mitterko - Travel Professional with Axis Travel Group

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Charlotte, NC
Megan Mitterko - Travel Professional with Axis Travel Group

I am a special needs travel agent helping families plan accessible, stress-free vacations to Disney, Universal, and cruise destinations. My kids LOVE animals.

I enjoy travelling and making special memories with my family of four. I have two young children and have been married to my husband for 11 years. Our family enjoys going to Disney World, as well as making yearly mountain trips. We always try to make time for a zoo or aquarium. I enjoy planning Disney and Universal vacations and helping make your trip magical. I have experience in Cruises, hotel stays, and all-inclusive resorts. Check out my page for some amazing travel ideas!

10/13/2026

🚢 A Little Behind-the-Scenes: Client Packet Edition!

I've been busy putting together some upcoming cruise packets for my clients, and it's honestly one of my favorite parts of being a travel advisor! I love adding those little personal touches and making sure my clients have helpful information, tips, and resources before their vacation! 🛳️

I've also been working on something new-custom stickers with QR codes that take my clients directly to my Google or page to leave a review! ⭐

Because let's be real...life gets busy! and that review you meant to write completely slips your mind! 😂 🫣 Reviews and referrals mean SO much to me. They help other families find my services, build trust, and give me the opportunity to help even more people make incredible vacation memories.

I'm always looking for ways to make the experience better for my clients-from the moment we start planning until they're back home! 💙

10/06/2026

One thing I LOVE about the new Disney Lakeshore Lodge (besides the obvious that it is absolutely GORGEOUS 😍 ) is what it could mean for larger families visiting Walt Disney World. I absolutely love Disney Resorts, but one area where I’ve always wished there were more options is accommodations for families of 5, 6, or more.

I work with quite a few larger families, and so often we end up looking at Disney’s Art of Animation Family Suites. And don’t get me wrong, Art of Animation is an AMAZING option!
But some families want more variety.

They may want a completely different resort atmosphere (one that is a little less overstimulating).
They may want multiple bedrooms.
They may be traveling with grandparents or extended family.

For larger and multigenerational families, having additional villa-style accommodations gives us another option to consider when we’re trying to find a resort that fits the way your family travels. Because fitting your family in a room and finding a room that works for your family are two very different things.

And I am VERY excited to have another option to talk about with my larger families! 🏡✨
If you are ready to consider Disney's Lakeshore Lodge, click the link below. Bookings start opening October 8th!

09/16/2026

I just got off a fantastic Royal Caribbean webinar about ALL the ways they're working to create more accessible and inclusive cruise vacation!

I love how passionate Royal Caribbean was about this topic, including one time the speaker got choked up talking about the importance of making travel accessible to everyone. Its soooo important to ask the right questions when working with families with disabilities. They could not stress this enough. With a growing boomer(now ages 65+) and neurodivergent population, having a travel planner that specializes in accessible and disability travel on your side is crucial! Accessibility is not one-size-fits-all.

I was able to learn about the resources they provide from beach wheelchairs and ASL interpreters, to dietary needs. Royal Caribbean is also the first cruise to offer Beach to Water Mobility Solutions and Hidden Disability Sunflower lanyards. 🌻
If you are looking for an accessible travel planner, its always my focus to gain knowledge and resources so my clients are fully supported.

09/15/2026

🌎 I hear this ALL the time…

🎢 “Universal is SOOO much easier to plan than Disney!”

And you know what? I actually agree. 🙌 Universal Orlando can absolutely be simpler to plan than Walt Disney World. BUT… simpler doesn’t mean you should just buy some tickets, show up and hope for the best. 😅

🎟️ Understanding your park tickets
Especially Park-to-Park tickets. The wording can trip people up, and having the right ticket matters depending on what you want to experience - including riding the Hogwarts Express between Universal Studios Florida and Islands of Adventure.

⏰ Knowing how Early Park Admission works
Which park is offering it during your trip? What attractions or areas are actually included? And most importantly - how should you USE that time?

🏨 Choosing the right Universal Resort
Some resorts include Universal Express Unlimited, while others don't. But that doesn't automatically mean the more expensive Premier resort is the right choice for every family.

Sometimes we need to compare:
Is the upgrade worth it?
Would purchasing Express separately make sense?
Does your family even NEED Express?
Which resort actually fits your family's needs best?

♿ Understanding Universal's AAP
Universal's Attraction Assistance Pass is NOT the same thing as Disney's DAS. The process, eligibility considerations and how you use the accommodation in the parks are different - and I help my clients understand what to expect before they arrive.

And then there's everything else…

Which park should you start in?
When should you visit Epic Universe?
Where should you eat?
What attractions are appropriate for your kids?
How do you plan around sensory needs, mobility needs or difficulty waiting?
When should you build in breaks?

That doesn't take away from the amount of care, research and personalization I put into planning a Universal vacation for my clients. I'm helping you understand how to actually DO Universal. 💙

Because an easier-to-plan destination still deserves a well-planned vacation. 🎢✨

09/14/2026

THE CLOSEST UNIVERSAL HOTEL isn’t automatically the BEST 👀

Especially for a family with accessibility or sensory needs.

🏨 Hard Rock Hotel is one I’m cautious about recommending.

Yes, the location is AMAZING…

BUT consider this:

🔊 A lively, music-focused atmosphere
👥 Busy common areas
🎸 More stimulation for sensory-sensitive travelers
🧠 Whether the overall environment actually fits you!

Hotels I may consider instead 👇

🌴 Portofino Bay
More relaxed resort feel + boat transportation + Express benefits

🌺 Royal Pacific
Tropical atmosphere + convenient transportation + Express benefits

💦 Sapphire Falls
One of my favorites for balancing resort feel, transportation & price

✨ Aventura
Smaller, more compact layout that may feel easier to navigate

🌌 Stella Nova
A great option when Epic Universe is a priority

The best hotel is the one that works for YOUR needs. ♿️

That’s the difference between simply booking a hotel…

and planning around the person traveling.

09/11/2026

🎃Planning a Universal Trip in the Fall?🎃
If you have little ones, getting that Park to Park Ticket is even more important! Halloween Horror Night goes on for most nights in August, September and October at Universal Studios. If you do not have admission to Halloween Horror Night, you must leave by 5PM.

When my family is going to Universal this fall our plan our plan is to start at Islands of Adventure for Early Park Admission. Ride Hagrids, Flight of Hippogriff, before heading to Three Broomsticks for Breakfast.

A priority for us is the Raptor Encounter (my son missed that we didn't get a chance to do that last vacation). We will hop on Hogwarts Express to Universal Studios until near 5PM (when the park closes to set up for Halloween Horror Nights). We will get dinner at City Walk and then finish the rest of the night at Islands of Adventure. When planning a Universal vacation with me, I help my clients structure their day so it makes sense for the time of year they are going.

09/10/2026

My new Toothless bag has officially arrived, and I am OBSESSED. 😂How stinkin' cute is this bag?!

We’re getting so close to our Universal Orlando trip next month, which means I’m officially in the “finishing up all the little details” stage of planning!

Right now I’m working on some shirts I want to have made for the kids, finalizing a few things for our park days, and grabbing some fun little items from places like Five Below and the Target Dollar Spot that tie into our Universal trip.

Some of these are just for fun, but I’m also looking for things that can help keep the kids entertained, build excitement for the trip, and give us something to pull out during those waiting moments.

And yes… apparently preparing for Universal also means I needed a Toothless bag. Obviously. 😂🐉

The countdown is ON! 🌎⚡️🍄🐉

I’ll be sharing more of what I’m packing, how I’m preparing the kids, and all the little things I’m doing before we leave-especially how we’re preparing for Universal with an autistic teenager. 💙

08/11/2026

✨ When I talk with a family about their Disney or cruise vacation, expect me to ask different questions when your family has unique needs. 💙

I want to know things like:

🏨 What accommodations would make your stay easier?
⏰ Does your family thrive with a full schedule, or do you need time to reset?
🚌 What transportation options feel comfortable?
✨ What would YOUR family's perfect vacation day look like?
💭 And maybe most importantly… what tends to be the hardest part of traveling?

Because two families with the same diagnosis can have completely different needs. 💗 I don't need to know everything about your diagnosis. I need to understand how YOUR family travels.

One autistic traveler may love crowds, characters and fireworks while another may find those things overwhelming. One wheelchair user may be able to transfer easily while another needs to remain in their chair. There is no one-size-fits-all disability travel plan.

That’s why my consultations aren't about checking boxes.

07/29/2026

This week's projects are keeping me busy!

✈️Finishing up Disability Guides for cruise clients - This week I completed the Disney World and Universal guides!
🛳️ Consultation Call with a client planning a magical Christmas Trip to Disney World/Universal with her autistic son
🛩️Working on a personalized guide for a client's Disney Trip coming up this September
🚢 Creating even more FREE Resources for our Facebook Community to help families plan accessible vacations
If you haven't joined us yet, come be part of our community: Facebook.com/groups/specialneedsdisneyplanningandtips

07/13/2026

Every visit gives me the opportunity to experience new resorts, restaurants, accessibility features, park planning firsthand. One of the reasons I invest in these research trips is because I believe firsthand experience matters. The travel industry has grown tremendously over the past few years. While trainings and certifications are incredibly valuable, there's something different about walking the resorts yourself, navigating transportation and lightning lane systems.

As a travel advisor who specializes in accessible travel, I never want to recommend something simply because I read about it online. I want to know:
✨Where are the best places to take a sensory break
✨What resort feels quiet after a busy park day
✨What rooms work best for different family needs
✨How best to utilize DAS in the parks
When you book with me, you're getting recommendations shaped by firsthand experience, continuous learning, and a genuine passion for helping every family create memories.

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