SWA TOCS

09/23/2017

A favorite fall attraction in East Texas will reopen this weekend after being damaged by the April 29 tornado.

07/26/2017

It's hard to beat this view on a summer evening! Gig 'em!

04/02/2014

Our TOCS Employee Spotlight of the Week is Rod Elliott. Rod is a native Texan. He has lived in the Dallas area almost all of his life with the longest stretch of living outside of Texas was for 6 weeks while in Vandenburg AFB, CA for Air Force ROTC field training. Rod has been a part of Aviation in one way or another pretty much all of his adult life. This year (October 2014) will mark 20 Years for Rod with Southwest Airlines. He also had worked 1.5 years as a contract worker before being hired on as a permanent Employee. Rod is a graduated from North Texas State University (now UNT) and has two daughters. For fun he enjoys riding dirt bikes whenever the opportunity arises.

03/26/2014

Heavy MX Semi-Annual Review

03/19/2014

Please don't kill the messenger...

03/19/2014

Random pics of folks from our various Contract Services Departments

03/19/2014

Our Spotlight this week focuses on David Cates . Our Senior Contract Services Specialist.

David has always been interested in aviation, beginning with the models of WWII aircraft he made as a child. Growing up in North Carolina, (where his brother and brother in law worked at RDU as Ramp Agents for Eastern Airlines), he was fortunate to have them take him countless times to experience the airport activities close up and personal. Upon graduating from High School, David was hired as a Ramp Agent with Piedmont Airlines. Within a year, (unsure of career expectations as most 19 year olds are), he joined the Navy, becoming an Aviation Electrician’s Mate, working on F14A fighter jets (Tomcats) as part of the East Coast’s first two F14A squadrons and serving onboard the aircraft carrier, USS John F Kennedy.

Having met his bride during the last year of his enlistment, David returned stateside but being unable to land a job in the aviation field, (economic downturn at that time), he took a detour and began a long career within the computer industry. In addition to obtaining an A.A.S in Business Administration along the way, he has performed many roles within Manufacturing, QA, Administration, Services, Marketing and Purchasing… all of which assisted in his being led to Southwest Airlines (by way of Monster.com).

David thoroughly enjoys working in support of aircraft maintenance, as a Senior Contracts Services Specialist within the MX Contract Services team. He learned Customer service at an early age, (cutting lawns and as a gas station attendant…before they became primarily self service), so Customer service and satisfaction remains the number one goal of his at Southwest and looks forward to the same result with the challenges faced in his present day to day activities.

David and his wife, DeeAnna have 5 kids (3 boys and 2 girls) in addition to 9 grandchildren. Along with his family and friends, his interests and hobbies include golf, movies, music, history, hiking, bowling, Southwest’s many culture events…brew and just enjoying life.

03/14/2014

Starting next week, unbeknownst to my crew, we will being to feature each one of them for my enjoyment and to let the World & Southwest Airlines know who all makes up Tech Ops Contract Services

This is the "official" FB page of the Southwest Airlines Technical Operations Contract Services Department (whew, say that 3 times fast).

03/14/2014

03/12/2014

Would Like to take a moment to thank Jennifer Paine (Director of Technology) for coining the moniker "Shadow IT" in reference to what we do.

We LUV it so much that we are now calling ourselves the Tech Ops "SHadow IT" Ninjas.

If you look close enough you'll see the acronym...