06/20/2026
It’s my busy season, which means I have multiple clients leaving for vacation every single day. Unless it’s a true emergency, please don’t text me at 5:00 AM.
Please reserve non-emergency questions for between 8:30 AM and 10:00 PM, or send me an email.
What is considered an emergency?
1. Your flight was canceled or you missed it.
2. You missed your cruise, tour, or other major travel arrangement.
3. You experienced an emergency while traveling, such as an illness, injury, or accident.
4. You need to return home unexpectedly due to an emergency or death in the family.
5. Your identification, passport, or other important documents were lost or stolen while traveling.
6. You’re in a different time zone and need immediate assistance.
What is NOT considered an emergency?
1. Asking how many restaurants your hotel has for a trip that’s still three months away.
2. Calling me the morning of your flight to ask what terminal or gate you’re leaving from when you’re already at the airport.
3. Asking if I can make dinner reservations for a vacation that’s six months away.
4. Texting me at dawn to ask if two cans of sunscreen are enough for your family of four for a week in the Caribbean.
You get my point.
My phone is always on for my clients. It’s very rare that I’m unavailable, and I even work while I’m on my own vacations. I would never leave a client stranded or without help when they truly need it.
That’s why when my phone starts buzzing at 4:45 in the morning, my heart skips a beat because I immediately assume something has gone wrong.
Before you pick up your phone to text me before sunrise, please ask yourself:
* Is this an emergency that needs immediate attention?
* Is this something that can wait until business hours?
* Is this a question that could be answered with a quick Google search?
Your consideration is greatly appreciated. 😊
