SaaS Frontier

02/13/2010

Check out report on how to get and keep more customers.

It's a fact.You can probably double your growth rate and increase your company profits by 85% or more... without having to introduce new products or develop new markets.

02/12/2010

Focusing on quality of service (inside out) wont reduce churn. Quality of Experience (outside in) is they key with subscription pricing.

02/12/2010

In all the talk of churn it amazes me how many pundits take it for granted. Churn isn't a given-focus on the customer experience!

02/12/2010

Good research applicable to re:e-service quality and what it takes to satisfy customers.

02/12/2010

Must read: negative churn by focusing on client satisfaction (aka Customer Quality of Experience)

This blog is written by Dan Druker, SVP of Intacct Corporation, covering financial management, accounting and ERP applications, Cloud Computing, Software as a Service and the SaaS ecosystem, SaaS and channels, ...

02/12/2010

VC 2010 prediction: success dependent on easier, faster, smoother to use < Customer Quality of Experience

02/11/2010

FREE on-demand analysis of your . Seeking beta customers who want to get & keep more customers. Hurry space is limited (really).

PLEASE JOIN OUR FREE PUBLIC BETA to kick-start your SaaS performance today... Reduce churn, speed purchase decisions, increase loyalty and improve your profitability with SaaS experience optimization tool.

02/11/2010

Lots of buzz about churn and need to get more customers. How about keeping the ones you get!

02/11/2010

Updated report on keeping customers with quality of experience improvements.

It's a fact.You can probably double your growth rate and increase your company profits by 85% or more... without having to introduce new products or develop new markets.