03/19/2020
***Update*** Hale Makai Cottages has extended the cut off date for rescheduling reservations to those reservations on or before April 30, 2020. We will continue to monitor this situation and adjust as necessary. Guests with reservations after April 30, 2020, we appreciate your patience and understanding to allow us to focus on those whose reservations are immediately affected.
Aloha guests, we are monitoring the current Covid-19 (Corona Virus) closely and our goal is, as always, to keep our guests and staff safe. We are taking this one day at a time like all of you and adjusting as needed. We are currently allowing guests with reservations on or before April 14, 2020 to reschedule their reservations within 1 year of the original arrival date and ask that they be re-booked within 1 month of the cancellation. If restrictions increase, we will adjust the date as necessary.
Due to the high number of inquiries, we are not available by phone for re-booking. Please email us at [email protected].
This situation is devastating to the island’s small businesses as many of us just reopened after the 2018 flood shut our doors for over a year. Please understand our small island is working hard to accommodate guests and keep our small businesses open. Your patience and understanding during this time has touched us deeply and we greatly appreciate it! Please stay safe and we will see you very soon.