04/22/2026
By magic. JK the truth is…
There are two ways travel agents get paid (after our clients travel): commissions and fees.
for commission-based bookings like hotels and cruises, the price is the same whether you book it yourself or through an agent. the commission is already baked in. so when you book direct, you’re not saving money. you’re just choosing to pay a corporate conglomerate a little extra instead of supporting a small business.
for fee-based services, like airfare (which is NOT commissionable), you’re paying for time, expertise, and support. and before you question it, people pay ticketmaster $14.99 a ticket without blinking but a $50 booking fee for hours of actual human support suddenly needs justification?
If you’re planning to book everything yourself, that’s fine. but it’s not fair to ask an agent to do the work too.
This is a service. and like any service, it has value.