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NICE Public Safety

Name: NICE Public Safety
Address: Hoboken, NJ, US
Telephone: +18669996423
Rating: 5

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NICE Public Safety

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With over 3,000 customers and 30 years’ experience, NICE helps all types of public safety and criminal justice agencies, from emergency communications and law enforcement, to prosecutors and courts, digitally transform how they manage digital evidence and data from beginning to end, to get to the truth faster. NICE’s Evidencentral platform features an ecosystem of integrated technologies that brin

g data together to give everyone a single view of the truth, enabling public safety and justice agencies to do what they do better – whether it’s responding to incidents, investigating and building cases, or prosecuting crimes. With comprehensive digital transformation solutions that can be deployed across entire counties and states, NICE also helps everyone work better together, so justice flows more smoothly, from incident to court.

07/22/2025

Want to improve your staff retention? Save time and money by automating your 911 incident reconstruction and Quality Assurance? NiCE Inform AI can help you achieve these goals. Planning to attend the APCO International 2025 Conference & Expo in Baltimore, Maryland? Schedule a meeting with NICE Public Safety at APCO to see NiCE Inform AI in action. https://tinyurl.com/26zbdkdy

07/21/2025

Cheshire Constabulary’s 2,000 officers are responsible for policing 946 square miles and serving a population of approximately 1 million people. As part of their daily policing work, officers routinely interact with all types of digital evidence.

Part of the Evidencentral platform, NICE Public Safety's NiCE Investigate is transforming every aspect of how officers are managing digital evidence, from collecting CCTV footage and managing forensic evidence, to sharing evidence with the Crime Prosecution Service (CPS), and responding to crimes involving at-risk and vulnerable people. Read the case study to learn more. https://tinyurl.com/fc47wxd6

07/18/2025

If you’re a consolidated dispatch center, you’re always looking for ways to serve your partner agencies better.

In this video, Tim Hagen, Executive Director of the Williams County Dispatch Center, explains why his center relies on NICE technology to do exactly that. The center provides dispatch services for 17 police, fire and EMS agencies. Because the County uses NICE Inform Elite to capture emergency communications, it’s able to grant each partner secure access to their own recorded communications. Enhanced features like integration to CAD and screen recording also take all the guesswork out of searching for calls, and understanding how calls were managed.

Looking for ways to serve your public safety partner agencies better? Look no further than NICE. Check out the video below to learn more.

07/16/2025

Do some of your telecommunicators perceive Quality Assurance as a negative thing? It doesn’t have to be.

In this video, representatives from the Prince William County 911 Communications explain how their center uses NICE Inform Elite to give telecommunicators immediate feedback to help them improve their performance, while also creating a culture that makes telecommunicators feel valued and rewarded.

07/16/2025

Have you ever wondered how AI can transform the quality of your 911 center’s emergency response? If you missed our webinar on 'How AI is Transforming Emergency Communications' you can now view it on-demand here: https://tinyurl.com/2fs9jh7h

07/15/2025

Have you heard the news? Our leading AI-powered criminal justice digital transformation platform, Evidencentral, recently achieved a significant milestone. It now supports over 37 million active criminal cases and manages more than 240 million digital evidence items, highlighting its widespread use by public safety and criminal justice agencies worldwide.

Evidencentral helps everyone involved in the criminal justice process – law enforcement agencies, prosecutors, public defenders, courts and correctional institutions – work better together to achieve timelier justice, by radically transforming the way digital evidence is collected, analyzed, managed, stored and shared.

Want to learn more? Follow this link to read the press release: https://tinyurl.com/d9kfc5w

07/11/2025

Want to save time on everyday tasks like handling incident reconstruction requests and quality-assuring 911 calls, while improving your staff retention too? NICE Inform AI can help.

Curious how your 911 center can benefit from NICE Inform AI? Your AI journey starts here. Calculate your center’s projected annual savings using our AI calculator here: https://tinyurl.com/yj2vatv3

07/09/2025

Digital evidence is crucial for understanding the facts of a case and ensuring that clients receive the best possible defense. With NiCE Defense, public defenders, such as those at New York County Defender Services (NYCDS), can spend less time managing digital evidence and focus more on supporting clients and mounting a strong legal defense in every case.

Stan Germán, Executive Director, New York County Defender Services said, “At NYCDS, our mission is to advocate for our clients’ rights in every case. Our success in defending our clients heavily relies on digital evidence. With recent legal changes, our paralegals are now processing and reviewing more digital evidence than ever before. With NiCE Defense, we will be able to perform this work more quickly and cost-effectively. Automating the digital evidence discovery process will also enable us to redirect our highly trained paralegals to assist with other essential legal tasks that support client defense. Furthermore, excellence is one of the three pillars of NYCDS’s vision, and NiCE Defense will help us uphold this standard of excellence in client advocacy.”

Read the press release here: https://tinyurl.com/2wp95nmu

06/26/2025

We would like to thank everyone who joined us for our thought leadership panel on Alternative 911 at the NENA - National Emergency Number Association Conference yesterday. Great interaction on a topic of interest to all 911 centers that are striving to boost staff capacity and enhance dispatch effectiveness. Our panelists (Kari Morrissey with Anoka County 911 and Geoffrey Kuhn with the City of Tucson - Government) shared their centers’ alternative 911 success stories, and along with session moderator Zachary Van Fleet took quite a few questions from the audience. Great session!

06/26/2025

Thought NICE Public Safety was just another 911 recording and QA solution provider? Think again! NICE’s Evidencentral solutions unlock the truth from data, to help public safety and justice agencies manage growing digital evidence, from incident to court. Watch this video to learn how NICE is helping thousands of public safety and justice agencies around the globe handle 911 calls right, ensure timelier justice, reduce court backlogs, and keep communities safer.

06/25/2025

Your emergency communications center is a virtual lifeline to the community. But you face tough challenges too. Data overload. High turnover and staffing issues. And an overload of manual work too. Unlock your team's potential with NICE Inform AI. Check out the video below to learn more.

06/24/2025

Exciting news from NiCE! Introducing NiCE Inform AI, the latest advancement in incident information management. Trusted by over 3,000 global public safety agencies, NiCE Inform now integrates AI capabilities to help your 911 center improve operations and the quality of your emergency response. Curious about the power of AI? Drop by booth #719 at the NENA - National Emergency Number Association 2025 Conference & Expo this week to explore more.

Address

Hoboken, NJ

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm
Saturday	9am - 5pm
Sunday	9am - 5pm

Telephone

+18669996423

Website

https://www.nicepublicsafety.com/

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