10/16/2026
"After I got the job at Jackson Crossing, people told me that there used to be a carousel. I had never seen it before, and I was going through some old archives, and I caught just a glimpse of it in the background of a picture, so I figured out what it looked like and went looking for it. It was about a two-year-long project. I found the horses in a storage room covered in dust, totally abandoned. I fell in love with them! I love anything old and with a story, so I pulled them out, dusted them off and put them out for the public to see. We didn’t know where any of the other parts were, so it was just the horses with some streamers coming down.
As time went on, I started finding other pieces to the carousel: the stage, the crown, the uprights, the cloth on top was rolled up in a ball under a couple sacks of cement. We had no idea how any of it went together. I contacted Bronner’s in Frankenmuth, and they sent some guys over. We ended up finding 100% of the pieces and rebuilt the entire thing! At the dedication, we let the public name the horses. We really wanted it to reflect Jackson.
We’re all about the community. We want to be known as the community gathering place, and so we're working hard to do that. We study the community and look at what the needs are and then move in that direction.
I love Jackson. I love the people in Jackson. I thought I was going to retire, so I moved here from San Antonio and bought a beautiful old house. A friend of mine who had worked for me for nine years had just lost his wife, so I said come on up here and get a job. He did, I wrote him a recommendation letter, and he got a job at Jackson Crossing. The general manager of the mall had read my recommendation letter and asked about me. He called me on the phone and said, ‘I gave my notice today, and I am out of here Sunday. You've got all the qualifications. Are you interested?’ I sent him my resume. He sent it to corporate, and I was working here the next week.
I love big projects and I see the mall as one big project. There are so many opportunities here, and every day I'm dreaming of something else that we could do or improve upon.
Every morning, we open the doors for the walkers at 8:30 for the walkers/ We have about 60 to 80 people that just walk. We also have become a hub of Jackson with all the new food vendors. We've got a lot of food options. Not just at the mall, but in the entire Jackson Crossing Mall area and that has brought this part of town to life.
Last year, on Black Friday, we estimated we had 25,000 people in the mall. The fire chief called me up and said, ‘I was out at the mall and I have never seen that place so vibrant, so warm and welcoming… and so many people.’ I thought we were in trouble, but he said, ‘I want to congratulate you. You have turned that place around. I am so proud, and I want you to know that my wife spent all my money there.’
Jackson Crossing is doing very well, every way you look at it."
—Jane Flores (right), General Manager, Jackson Crossing
1092 Jackson Crossing, Jackson, MI 49201
[Kay Pickett (left) story coming next week]