TouchSource, LLC

08/21/2025

Ever gotten lost in a big office complex? Frustrating, right?

Now imagine you’re a tenant trying to impress a client—or a visitor navigating your property for the first time. That’s the moment that makes or breaks the experience.

Our latest article shows how digital wayfinding signage helps commercial real estate properties:
✔️ Guide visitors with interactive maps
✔️ Highlight local shops, dining, and transit
✔️ Deliver a polished, modern look tenants love

See how forward-thinking CRE leaders are making buildings more welcoming (and more valuable):

Digital wayfinding signage helps tenants and visitors move confidently. Why it matters for 2025 and commercial building navigation—and the ROI you can’t ignore.

06/17/2025

Honor Juneteenth. Inspire Connection. 💚❤️🖤

Property managers—your digital directory isn’t just for wayfinding. It's also a way you can tell stories that matter.

For Juneteenth, we're offering free digital posters you can easily drop into your TouchSource slideshow. ✨

Why it matters:
- Juneteenth marks the end of slavery in the U.S.—a day of reflection, resilience, and celebration.
- By sharing this moment visually in your lobby or common areas, you show that your building stands for inclusion, awareness, and shared history.

🎨 Download your free Juneteenth posters here: https://hubs.ly/Q03ssTJw0

06/06/2025

New on the Blog:

Last month, the TouchSource team attended ICSC Las Vegas, where our Chief Sales Officer, Tim Dillon, connected with retail innovators and longtime partners shaping the future of place-based experiences.

In his latest blog, Tim reflects on what made this event meaningful—from inspiring conversations with leaders at Imaginuity, Tanger Outlets, JLL Retail and more, to the value of showing up, listening, and collaborating in person.

Read his takeaways here:
👉 https://touchsource.co/3SAqLfg

Mixed-use retail trends from ICSC 2025: Why property owners say trusted partnerships drive ROI, tenant experience & foot traffic.

05/18/2025

TouchSource Launches New Spark PX Maps — Bringing Online Wayfinding to Web, Mobile & Digital Directories

TouchSource is thrilled to partner with Imaginuity and their powerful Pylot® platform to launch a next-generation, multichannel wayfinding solution for mixed-use shopping centers!

Together, we’re transforming the retail experience for shoppers and center operators alike—with sleek, interactive, and easily updated maps deployed across mobile, web, and digital directories. The result?

✔️ Smarter navigation for visitors
✔️ Greater visibility for tenants
✔️ Streamlined operations for center teams
✔️ New advertising revenue opportunities for property owners

Already live at 5 JLL Retail centers—rolling out to 35 by year-end!

Learn how this powerful integration is creating seamless, brand-forward experiences for every visitor.
🔗https://hubs.ly/Q03n2HxV0

Retail Shopping Center Owners Can Effortlessly Launch Easy-to-Use Wayfinding With Built-In Ad Revenue Opportunities Across Marketing Channels Through the Pylot® Platform With TouchSource's Turnkey Digital Wayfinding Solutions

05/15/2025

3 Trends Reshaping Healthcare Real Estate ⬇️

We were proud to host healthcare leaders in our hometown for the 2025 BOMA MOB Conference in . The key takeaway? Digital infrastructure is now mission-critical.

In his latest blog, TouchSource CEO Ajay Kapoor shares what’s driving the shift:

🔹 Scale + Simplicity: Large portfolio owners want a unified, reliable signage experience.
🔹 Smart Wayfinding: Mobile-first tools reduce patient stress before they walk in the door.
🔹 Modernization Without Major Renovation: Digital signage is the fastest path to visible, meaningful upgrades.

Catch the recap here: https://hubs.ly/Q03mQqg60

Learn why healthcare real estate and medical office building leaders are focused on simplicity at scale, wayfinding as a strategic priortity, and reinvestment.

05/07/2025

🚫 Not all digital maps are created equal.

When TouchSource CEO Ajay Kapoor’s mom got lost using a confusing mall kiosk, it wasn’t just a family moment — it was a wake-up call about poor wayfinding design.

In his latest blog, "Mapping for Mom, Not for the Techies," Ajay shares why truly great wayfinding should feel intuitive for everyone — not just digital natives.

✅Clear landmarks
✅ Visual anchors
✅ Accessible layouts
✅ Maps that guide, not confuse

Because every visitor — including your mom — deserves to feel confident and welcome.

📍Read the blog: https://hubs.ly/Q03lv1qc0

Our brains aren’t wired to make sense of empty shapes. Effective digital mapping requires insights into humans and wayfinding design that works for everyone.

04/29/2025

Ever wonder what makes a digital signage experience truly effortless?

Meet Jeff Wallingford, our COO at TouchSource — the guy behind the scenes making it happen.

Jeff and his team oversee everything from customer success to product operations, vendor management, and field services. It’s their work that turns a building’s signage from “just a screen” into something intuitive, beautiful, and stress-free.

In an industry full of DIY shortcuts and budget options, Jeff shows why having a full-service partner matters — saving clients time, money, and headaches.

In our newest Leadership Spotlight, Jeff shares:

- Why turnkey signage matters more than ever
- How smart design beats DIY tools
- How TouchSource helps clients avoid hidden risks

👉 Read Jeff’s advice for planning smarter, simpler digital signage: https://touchsource.co/3YkLuah

Delivering Effortless Digital Signage: A Conversation with Jeff Wallingford, COO of TouchSource Jeff Wallingford quietly leads a powerhouse team at TouchSource—overseeing customer success, product operations, vendor management and everything that turns promises into delivery. His work lives at the...

03/28/2025

Team Spotlight: Meet Tim Dillon, Our New CSO!

At TouchSource, we believe that our people are the heartbeat of our innovation, and bring success to our customers. That’s why we’re thrilled to welcome Tim.

Tim brings deep experience in leading high-growth sales teams and a proven track record of building trusted customer relationships. His leadership is a perfect fit for our mission: to deliver smart, scalable digital signage solutions through strong partnership with our clients.

As we continue to grow, we’re doubling down on what matters most—people-first innovation, authentic collaboration, and making our customers wildly successful.

Read more about Tim and how his vision aligns with our values:
👉

People make the difference. That starts with our customers, supported by employees. Learn how Tim brings value to customers through our innovative team.

03/12/2025

📢 Introducing the TouchSource Crestone: Minimalist Design, Maximum Impact.

Great digital signage doesn’t have to take up space—it should complement it. That’s why we created Crestone, our first minimalist-format indoor digital display, designed with sustainability and material efficiency in mind.

Designed with Purpose
✔ Slim, modern design that blends seamlessly into any space
✔ More screen, less waste—available in 43” and 55” sizes
✔ Conscious material use—less metal, fewer unnecessary components
✔ Versatile placement—perfect for hallways, alcoves, and tight spaces

Businesses today are prioritizing sustainable and responsible solutions. In fact, 70% of U.S. adults prefer to buy from brands that reflect their values. Crestone supports these goals by offering a thoughtfully designed digital signage solution that maximizes impact while minimizing material use.

At TouchSource, sustainability is part of who we are. We actively:
♻ Recycle warehouse materials and office supplies
☕ Use compostable coffee pods in our office
🐾 Volunteer to support wildlife rehabilitation and conservation efforts

The Crestone is an extension of that mindset—helping businesses enhance their spaces while staying aligned with their environmental commitments.

🔗 Learn more: https://hubs.ly/Q03bzXgF0

TouchSource Crestone Indoor Wall Display is a modern, minimalist and cost-conscious digital signage display designed for commercial properties.

02/27/2025

Curious about what’s driving the next wave of digital signage innovation?

Our CTO, Eugene Louw recently sat down to share the inspiration behind breakthroughs how to help people navigate new workplaces with return to office trending up.

Hear his insights on digital technologies that are being reshaped to serve the way people interact with their environment.

All of it will have you rethink the way you see and use signage to turn spaces into places that connect people.

Innovating the Future of Digital Signage: Insights from CTO Eugene Louw Curious about what’s driving the next wave of digital signage innovation? Our CTO, Eugene Louw, recently sat down to share the inspiration behind Touchsource’s breakthrough in wayfinding, the evolution of workplace navigatio...

02/06/2025

✈️ Navigating Cleveland Hopkins International Airport (CLE) just got easier!

TouchSource designed a custom wraparound that helps travelers find their way with:
🗺️ A sleek concourse map
🍽️ Listings and Ads for restaurants, bars, and shops
🛫 Key conveniences for a smoother journey

👉 Explore our customer success stories and see how TouchSource is elevating spaces: https://touchsource.co/4aPF33S

01/14/2025

✨ New Year, New Chapter for TouchSource HQ! ✨

We’re kicking off 2025 with an exciting transformation at our Lafayette office! 🚧 Our space is getting a makeover to create a more functional environment that prioritizes employee experience and collaboration.

From new lights and fresh walls to upcoming creative touches, we’re designing a space where our team will thrive as we deliver . Stay tuned for updates as we bring this vision to life!