12/04/2015
WHY FROM US >??
.........WHY BUY FROM GUZO VERSE ONLINE.........................
AS GUZO TRAVEL agents we consider the act of booking your trip to be just the beginning of the transaction and relationship, not the end like the result of click-to-book methods. Once you have paid, you are done with the click-to-book way. Now all you have to do is make it to the airport on time for that flight and that is the end of it. In today's world, prices, availability and even the nature of travel are changing at a rapid pace. Websites update pricing and availability but offer little or no hope of passing new benefits available after the sale along to travelers. Click-to-book methods are pretty much done with you after payment is made.
Besides counsel on bookings, we as Guzo Travel agents can advise you on such issues as exchange rates, travel insurance, crowds, weather, competency of tours, areas of a town to avoid, travel visas, vaccinations, passports, tipping etiquette, packing lists and trip cancellation penalties and restrictions. A travel agent can also discuss with you which airlines charge for checked bags or roomier exit-row seating.
Guzo agents can help you navigate the sea of cruise types: from large or small ships to family or adult-oriented ships. We can also suggest cruises that match your personality, offer insights on itineraries, cabin selection, and dining options. Guzo agents can guide you if something goes wrong before the cruise ship ever leaves the dock. If you book a cruise with an online discounter, which doesn't typically have the resources to offer customer service and hand-holding, you'll be on our own if issues crop up.
This is also the case with airline bookings. If something goes wrong and a flight is cancelled or delayed or a connection is missed there is no one online to assist you in modifying your itinerary. Whereas, if you book your trip through a travel agent then help is simply a phone call away.
It is our mission as Guzo agents to build and maintain ongoing business relationships with you and we are easily accessible. Try emailing, tweeting or calling your click-to-book website. Should your plans change, should you have questions or should you want to know more about where you are traveling and how you are getting there, your agent is just a phone call, email or tweet away.
So before you click, consider the following:
The biggest trap when booking online is websites that use multiple currencies, or quote in US dollars - a potentially rude shock when converted.
Some hotels and tour operators have similar names, a problem that has caused many travelers to end up in the wrong place. Car rental companies have also had problems with online bookings for the wrong city, such as Sydney in Canada instead of Sydney, Australia.
Many internet deals are also non-refundable, so travelers who accidentally click on the wrong dates or click to accept terms and conditions without reading can find themselves ‘out of pocket’.
Hidden fees and Security: Internet booking sites often advertise low rates to attract the customer but then they charge some hidden fees. Booking online requires payment in advance and this could put the customer at risk through an unsecured website.
There might be a case that you will find testimonials on the website but you never can be sure whether it is a paid advertisement or genuine. Booking online rarely gives a customer the chance to speak with someone about the service.
Specific Needs: Customers cannot confirm the specific requirements while making an internet booking.
So are you ready to plan your next vacation? Why not call GUZO TRAVEL today who can plan your trip, thus avoiding all the hassles. CALL TODAY 206-779-4345
