De Jazz Travel

05/02/2026

It is with great disappointment that on May 2, 2026, Spirit Airlines started an orderly wind-down of our operations, effective immediately. To our Guests: all flights have been cancelled, and customer service is no longer available. We are proud of the impact of our ultra-low-cost model on the industry over the last 33 years and had hoped to serve our Guests for many years to come.

Please note that there is no remaining Spirit customer call center or email address available, and you will not be able to resolve inquiries about refunds or other topics through the contacts below.

Claims Agent
Website

https://dm.epiq11.com/SpiritAirlines

Email: [email protected]

Phone Number: (855) 952-6606
(toll-free U.S. & Canada calls)

(971) 715-2831
(International calls)

04/21/2026

02/26/2026

https://www.facebook.com/share/p/1WkCDAs5bg/

You arrive at your hotel and check in at the front desk. Typically when checking in, you give the front desk your credit card (for any charges to your room).

You go to your room and settle in. All is good.

The hotel receives a call and the caller asks for (as an example) room 620 - which happens to be your room.

The phone rings in your room. You answer and the person on the other end says the following: 'This is the front desk. When checking in, we came across a problem with your charge card information. Please re-read me your credit card number and verify the last 3 digits numbers at the reverse side of your charge card.'

Not thinking anything wrong, since the call seems to come from the front desk you oblige.
But actually, it is a scam by someone calling from outside the hotel.
They have asked for a random room number, then ask you for your credit card and address information.
They sound so professional, that you think you are talking to the front desk.

If you ever encounter this scenario on your travels, tell the caller that you will be down to the front desk to clear up any problems. Then, go to the front desk or call directly and ask if there was a problem.
If there was none, inform the manager of the hotel that someone tried to scam you of your credit card information, acting like a front desk employee.

ANYONE travelling should be aware of this one!

01/04/2026

What is happening with airlines right now will affect travel in the cruise industry as well…

*Yes, airspace restrictions significantly affect cruise travel by grounding flights, stranding passengers, and delaying departures, forcing cruise lines to adapt by offering credits or rescheduling, as seen recently with Caribbean cruises impacted by military-related airspace closures near Venezuela. These restrictions disrupt the crucial pre-cruise travel, as passengers can't reach their embarkation ports, directly impacting cruise schedules and passenger experiences.

So make sure that you check with your travel agent, the airlines and/or cruise line to confirm that your vacation is still on track.