TA Connections

15/08/2025

Our very own Jeremy Archer (VP of Client Services) just recently got back from attending the CAPA - Centre for Aviation Airline Leader Summit Australia Pacific 2025 in beautiful Cairns, Australia. Making new friends, staying connected with long-term partners throughout the APAC region, plus sun and surf — what’s not to love?

14/08/2025

Airline operations simplified. TA Connections brings together crew logistics, happier passengers, and smarter ground operations. Focus on flight—let TA manage the rest.

Learn how: https://ow.ly/zq7H50WFVfx

29/07/2025

✈️ What do airline travelers’ value most in their customer experience?

Efficiency, convenience, and friendly, knowledgeable staff. Especially since airlines can’t control the weather — or many of the other reasons for delays and cancellations — investing in excellent staff and training can allow airlines to gain a competitive edge.

Because it turns out that when it comes to brand loyalty from air travelers, loyalty isn’t, well, very loyal. 1 in 3 will bail on a brand after just one bad experience.

Find out more about how airlines can set themselves apart in a positive way in our most recent white paper, “Looking Up: The State of Airline Customer Satisfaction in 2025.”

Check it out: https://ow.ly/Qx6L50WwRn6

17/07/2025

TA Connections is excited to announce a new partnership with DHL Air (UK) Limited, a global logistics leader implementing TA Crew Hub.

What is TA Crew Hub? An intuitive platform and mobile app that streamlines a host of complex lodging and transportation processes for crew teams and management. TA Connections optimizes operations, improves crew well-being, and keeps the world moving—one flight at a time.

Welcome to the TA Connections family of airlines, DHL Air (UK) Limited!

https://www.businesswire.com/news/home/20250716414477/en/DHL-Air-UK-Limited-Partners-with-TA-Connections-to-Enhance-Crew-Logistics-with-TA-Crew-Hub

04/07/2025

Happy 4th of July from all of us at TA Connections!

03/07/2025

🇺🇸 With a record 5.84 million travelers expected to fly to reach their July 4th destinations, it’s going to be a busy week.

Our team will be here — 24/7 — before, during, and after the fireworks shows to make sure every passenger, bag, and crew member gets what they need to get where they’re going.

24/06/2025

Last chance to register!

✈️ What does enhanced customer service look like? We’ll discuss how to combat commoditization with better service strategies and smarter operations +

- Real-world case studies
- Emerging trends
- Addressing crew satisfaction
- Speeding disruption recovery
- and more!

📅 Tomorrow! June 25, 9 AM EST

🎥 [Register Now] → https://ow.ly/xNss50WfHW7

Join our webinar on enhanced customer service for airlines. Sign up today!

23/06/2025

✈️ Friendly service can turn turbulence into trust.

Don’t miss our upcoming webinar— designed to help you deliver better experiences at every step of the journey.

📅 June 25, 9 AM EST

🎥 [Register Now] → https://ow.ly/Z5O850Wc2OC

15/06/2025

Happy Father’s Day to all the dads in-flight, on the ground, in the terminal, and in the tower.

Thanks for keeping us all connected.

06/06/2025

⛳ Great day on the green in Dallas!

TA Connections was proud to be a Silver Sponsor of the Envoy Golf Tournament. Representing us on the course was Brandon Davis, who teamed up with our partners from Southwest Airlines for a fantastic day of networking and friendly competition.

Big thanks to Envoy for hosting a well-run event and to our friends at Southwest for joining us—we're always glad to strengthen connections both on and off the course.

05/06/2025

🚨 Happening June 25!

Ready to stand out in a crowded market? Airlines with exceptional crew + customer experiences see higher ROI—and we’re showing you how.

Join TA Connections this month for a can’t-miss live webinar packed with insights, real case studies, and powerful tools to elevate your ops.

🎙️ Featuring: Chris Holdsworth and Rob Miller

🎁 Bonus: Attendees get our brand-new white paper: The State of Airline Customer Satisfaction in 2025

👉 Save your seat: https://ow.ly/BJLl50W4PMV

04/06/2025

We had a great meeting with the Thai Airways team in Bangkok, discussing the future of disrupted passenger logistics.

Supporting sustainability and helping Ground Services teams provide world class service — that’s the essence of Thai Airways.