Mid-America Catastrophe Services

Mid-America Catastrophe Services Insurance Claims Adjusting, both field and desk, across the United States. Today we also couple quality and experience with new innovative practices.

Founded in America’s heartland in 1980, Mid-America Catastrophe Services has an established track record of quality and integrity in daily and catastrophe claims management. Now headquartered on the Gulf Coast, we still maintain that same tradition of excellence that has been the foundation of our company for more than 30 years. Our objective is to provide insurance companies and their insureds with complete, accurate claims handling in a timely manner.

Adjusters: Then vs. NowThere was a time when adjusters had to print claims, map routes by hand, and carry stacks of pape...
04/25/2025

Adjusters: Then vs. Now

There was a time when adjusters had to print claims, map routes by hand, and carry stacks of paperwork from house to house. Garmin GPS units and paper maps were the norm. Scopes took hours. Closing a claim could take weeks.

Now?
Digital scoping tools that support LiDAR/AR dimensioning that work anywhere and on any device (iOS or Android), along with workflows and tools that improve accuracy and quality - leading to one-touch claim handling. At Mid-America, technology hasn’t just improved the process — it’s redefined what it means to be efficient in the field.

Let’s talk about how the Mid-America way of claims handling ensures more success for our clients and our adjusters. 💼👇 https://midamcat.com/

Mid America Northeast RoadshowPresented by Mid America Catastrophe Services & Adjust UMid America Catastrophe Services—a...
04/25/2025

Mid America Northeast Roadshow
Presented by Mid America Catastrophe Services & Adjust U
Mid America Catastrophe Services—along with its educational division, Adjust U—is heading to the Northeast!
Join us at one of our three Northeast stops for a free Meet & Greet, and take advantage of two powerful educational opportunities designed to elevate your skills.
📍 Roadshow Schedule:
May 16 – Hampton Inn Hartford/Airport
2168 Poquonock Ave, Windsor, CT 06095
May 17 – Hampton Inn Albany - Western Ave/University Area
1442 Western Ave, Albany, NY 12203
May 19 – Hampton Inn & Suites Rochester/Henrietta
280 Clay Road, Rochester, NY 14623
🗓 Daily Agenda
8:30 AM – 9:30 AM
🤝 Meet & Greet – Learn about the amazing things happening at Mid-America, meet our leadership, and connect with fellow professionals.
→ Free to attend!
9:45 AM – 11:45 AM
🛠 Xactimate Tips & Tricks – Speed up your accuracy and efficiency with Xactimate!
Led by our Certified Instructor Jonathan Rice, this session is packed with insider techniques.
Note: Best suited for those with some experience using Xactimate.
→ Special Roadshow Price: $39
(Having Xactimate installed and running is highly recommended.)
12:00 PM – 5:00 PM
🚁 FAA Part 107 Drone License Prep Course – Drones are transforming the insurance industry. Get prepped to pass your FAA 107 test on the first try with this intensive course taught by Jonathan Rice.
→ Regular Price: $175 | Roadshow Price: Only $75
🎟 Spots are limited! Reserve yours now.
👉 Sign up at https://lnkd.in/dfuz6r9F
Don’t miss this chance to meet the team, grow your skills, and take your career to the next level!

Mid-America's Team had a fantastic time at this year’s Clays for a Cause event!It was an incredible opportunity to come ...
04/24/2025

Mid-America's Team had a fantastic time at this year’s Clays for a Cause event!
It was an incredible opportunity to come together for a fun day of clay shooting while supporting a truly meaningful cause—raising funds to combat food and housing insecurity in Kentucky.
A sincere thank you to Kentucky Farm Bureau for hosting and allowing us to be part of such a special event. We’re already looking forward to next year!

📌 Event: Putting the Puzzle Together – Mobile, AL 🗓 Date & Time: April 28, 9:00 AM – 3:00 PM 📍 Location: 5570 Commerce B...
04/24/2025

📌 Event: Putting the Puzzle Together – Mobile, AL
🗓 Date & Time: April 28, 9:00 AM – 3:00 PM
📍 Location: 5570 Commerce Blvd East Mobile, Alabama
💵 Cost: $95.00
💻 Requirements: Bring a laptop with the latest version of Xactimate installed
🧩 Overview:
This hands-on workshop is perfect for newly licensed or inexperienced adjusters looking to bridge the gap between training and deployment. Learn how to properly document and package a complete claim – beyond just the Xactimate estimate – including narratives, billing, ITV reports, photo reports, and more.
🧠 Topics Covered:
Writing and packaging a full claim
Using Report Macros
Importing tokened documents
Importing/exporting ESX files
Xactanalysis basics
Establishing a solid workflow
A great opportunity to level up your skills and feel more confident heading into your next deployment.
📧 Questions?
Email: [email protected]

Our World Book Day Picks 📚 — Highly RecommendedIf you’re looking for a couple of reads that can seriously level up your ...
04/23/2025

Our World Book Day Picks 📚 — Highly Recommended

If you’re looking for a couple of reads that can seriously level up your thinking — whether in leadership, operations, or personal performance — these two books are standouts. We highly recommend adding them to your shelf this World Book Day.

Which one’s going on your shelf?

04/22/2025

🌴 Headed to the Keys! 🌴
Henry Maley will be representing Mid-America at ACEA 2025 in beautiful Duck Key, FL from April 27–29!
If you’ll be there too—don’t miss the chance to connect!

🌟 Meet the Team Monday 🌟Say hello to Chris Burch, our incredible Quality Assurance Manager from Mobile, Alabama! Chris b...
04/21/2025

🌟 Meet the Team Monday 🌟

Say hello to Chris Burch, our incredible Quality Assurance Manager from Mobile, Alabama! Chris began his storm adjusting journey in 2011 after the Tuscaloosa Tornadoes and hasn’t looked back since.

As the youngest of 10 siblings, Chris brings a strong sense of family and dedication to everything he does. Outside of work, you’ll find him in the gym, challenging himself with new activities—like leveling up his tennis game! 🎾

Chris’s go-to comfort food is anything Mexican, and when he’s off the clock, there’s nothing he enjoys more than spending quality time with his family. On his bucket list? An African safari and a trip to Australia—two adventures that speak to his love for exploring different parts of the world. What he enjoys most about working at Mid America is getting to witness the company’s growth firsthand and being a part of that exciting journey.

We’re lucky to have you on the team, Chris! 🙌

Wishing you a joyful and colorful Easter from all of us at Mid-America! 🐣🌷We’re grateful for the opportunity to grow, co...
04/20/2025

Wishing you a joyful and colorful Easter from all of us at Mid-America! 🐣🌷

We’re grateful for the opportunity to grow, connect, and celebrate new beginnings—together. Here's to a season filled with hope, happiness, and a little bit of Easter magic. 💐🐰

04/18/2025

Meet Chandler Palmer, an Adjust U graduate, sharing his experience with our Adjusting 101 class. Chandler talks about how the course was not only amazing but also packed with valuable lessons that set the foundation for his career in the adjusting industry.

From hands-on training to real-world knowledge, Adjusting 101 gave him the tools and confidence to step into the field prepared. Learn more https://adjust-u.com/venue/adjust-u-campus/

Reminiscing on an incredible time at PLRB last week! From meaningful conversations to reconnecting with industry peers a...
04/17/2025

Reminiscing on an incredible time at PLRB last week! From meaningful conversations to reconnecting with industry peers and showcasing all that Mid-America stands for, we’re grateful for the opportunity to represent our team on such a big stage.

Thank you to everyone who stopped by our booth—we’re proud to be part of a community that’s committed to collaboration, innovation, and care. Until next time, PLRB!

Mid-America is proud to be part of this year’s Clays for a Cause, an event that combines community, camaraderie, and giv...
04/16/2025

Mid-America is proud to be part of this year’s Clays for a Cause, an event that combines community, camaraderie, and giving back. We're honored to stand alongside others in the industry supporting meaningful causes that make a difference.

Events like these remind us that impact happens both in and out of the field. Whether it's on the job or at the range, we're committed to showing up with purpose.

🏌️‍♂️⛳ Sunshine, swings, and some serious networking!The Mid-America crew had a tee-rific time at the Mobile Claims Asso...
04/14/2025

🏌️‍♂️⛳ Sunshine, swings, and some serious networking!
The Mid-America crew had a tee-rific time at the Mobile Claims Association Golf Tournament! From great company to perfect fairways, it was a day full of connection, competition, and community spirit.

Thanks to the organizers and everyone who came out!!

04/13/2025

Mid-America Catastrophe Services is incredibly grateful to have had the opportunity to gift 20 Easter baskets to Fostering Together Gulf Coast. This initiative was made possible thanks to the generous contributions of our dedicated adjusters and staff. Your kindness and support will help bring joy and smiles to children in foster care this Easter, and we couldn’t be prouder to be part of such a giving team. Thank you to everyone who contributed—your efforts truly make a difference in the lives of these children. We are honored to continue supporting this amazing cause.

🐾 Happy National Pet Day! 🐾Today, we’re celebrating all the furry (and purry) friends who leave paw prints on our hearts...
04/11/2025

🐾 Happy National Pet Day! 🐾

Today, we’re celebrating all the furry (and purry) friends who leave paw prints on our hearts. 🐶🐱
Drop a 🐾 if your pet is family too!

Ready to take your career to the next level? At Adjust U, we’re all about empowering adjusters with the tools, knowledge...
04/10/2025

Ready to take your career to the next level? At Adjust U, we’re all about empowering adjusters with the tools, knowledge, and skills they need to succeed. It’s time to invest in yourself and unlock your full potential!

🌟 Sign up for our upcoming courses now: https://adjust-u.com/

04/09/2025

Take a peek inside the Mid-America's office! We're giving you a behind-the-scenes look at where the magic occurs. Stay tuned for more moments from our office life!

Join our team https://midamcat.com/

🎉 Happy April birthdays to all our adjusters! 🐰 As you celebrate, don’t forget to check your state licenses for any upco...
04/08/2025

🎉 Happy April birthdays to all our adjusters! 🐰 As you celebrate, don’t forget to check your state licenses for any upcoming renewals. Keeping your licenses up to date helps us—and you—be ready for action when a deployment comes around!

🌟 Meet the Team Monday 🌟Say hello to Stacy Story, our Chief Operating Officer and Partner at Mid-America. Based in Boern...
04/07/2025

🌟 Meet the Team Monday 🌟

Say hello to Stacy Story, our Chief Operating Officer and Partner at Mid-America. Based in Boerne, Texas, Stacy brings leadership, experience, and a true team-focused mindset to the table. His first real CAT storm deployment was in Lancaster, Wisconsin, where he spent three months in a small rural town responding to a major hail event—an experience that helped shape his foundation in the industry.

Stacy’s last name is Story, and in a fun twist of fate, his wife grew up in Story City, Iowa, located in Story County—coincidence or destiny? Outside of work, he enjoys golfing, hunting, fishing, and quality time with his family. His go-to comfort food is Mexican, and when he's off the clock, you’ll probably find him on the golf course.

A dream of his? To one day play Cypress Point Golf Club—drawn by its beauty, history, and undeniable mystique. When asked about his favorite part of working at Mid-America, Stacy doesn’t hesitate: it’s having his best friend as a business partner. That kind of camaraderie and trust is exactly what fuels the heart of Mid-America.

Address

5550 Commerce Boulevard E
Mobile, AL
36606

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