Monroe Travel Centre LLC

03/15/2025

I am wondering if I hosted an Open House and had the Viking Cruise Representatives come in and do a presentation would anyone be interested?

03/13/2025

Has anyone ever thought about a Golf River Cruise in Europe?
I am at a River Cruise Conference in Vienna Austria learning about these
If you are interested please private message me for details

01/10/2025

Hello Everyone
My TDS email for Monroe Travel has been hacked
Please do not open the email
Tami

Send a message to learn more

11/15/2024

Thinking about a winter vacation??
email me at: [email protected]

10/16/2024

🌎✨Meet the Agent: Taylor Pfeuti✈️

Hello, fellow travel lovers! I’m Tami’s oldest daughter, Taylor! In addition to my current role as Finance & Insurance Manager at Kriete Truck Centers, a dealership group for Mack, Volvo, Hino, and Isuzu trucks here in Wisconsin, I’m excited to announce that I’ll also be helping my mom with Monroe Travel on the side!

Travel has always been a passion of mine, something I picked up from my mom. As a kid, I spent a lot of time flying on my mom’s buddy passes, and that love for exploring new places never faded. I take multiple trips every year, whether for work or fun, and now I’m thrilled to help others do the same. When my mom asked me to help with Monroe Travel, I couldn’t say no!

When it comes to favorite destinations, it's tough to choose. I love big cities like New York and Boston for their energy and excitement, but my heart belongs to the beach. There’s nothing like the sun, sea breeze, and a drink in hand on a beautiful beach. The Dominican Republic tops my list for beach getaways!

As for future travel goals, Europe has always called my name. I’d love to explore all of Europe, but Ireland, Switzerland, Greece, and Italy are at the top of my must-see list.

Outside of travel, I enjoy horseback riding—whether it’s trail riding or barrel racing with my sisters—playing volleyball, and spending quality time with my family.

Let’s connect and plan your next adventure together! ✈️🌎🚢

Email: [email protected]
Phone: 608-558-7753

10/09/2024

🌍✨ Meet The Agent: Tami Dunwiddie Pfeuti ✈️

Hello, travel enthusiasts! I’m excited to share a little about my journey in the travel industry. I graduated from McConnell Travel School in 1985 and started my career at Monroe Travel Centre, working alongside the amazing Karen Peterson. After a stint at Capitol Travel in Monona, WI, I joined Northwest Airlines as a flight attendant in February 1988 and retired in June 2008. Since June 2007, I’ve been thrilled to work as a Corporate Travel Counselor at Epic!

My love for travel runs deep. I’ve been hooked since I was a child, spending summers in Wyoming with my aunt and uncle and taking my first flight to Arizona at 15. When Karen reached out about retiring and offered me the chance to take over Monroe Travel, I couldn’t pass it up!

As for my favorite destinations, it’s hard to choose just one. I absolutely adore Europe—Amsterdam, Germany, and Belgium hold special places in my heart. And if you haven’t been to Alaska, you’re missing out on its breathtaking beauty!

When I’m not traveling, I cherish spending time with my family. I love horseback riding, motorcycling, and anything outdoors.

Let’s connect and explore the world together! 🌏❤️✈️

Email: [email protected]
Office Phone: (608) 325-2033

06/04/2024

Exciting News for everyone who liked flying in and out of Rockford airport!!
Starting in Jan. 2025 nonstop flights are now available out of Rockford to Cancun. Punta Cana and Costa Rica!!!!!
This is so awesome for our area!!!
If you are looking for package deals for next winter please private message me or email me at [email protected]
I hope you hear from you soon

Send a message to learn more

12/31/2022

1d
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A source inside Southwest Airlines recently passed this on and gave permission to share. This is worth reading:

“What happened to Southwest Airlines?
I’ve been a pilot for Southwest Airlines for over 35 years. I’ve given my heart and soul to Southwest Airlines during those years. And quite honestly Southwest Airlines has given its heart and soul to me and my family.
Many of you have asked what caused this epic meltdown. Unfortunately, the frontline employees have been watching this meltdown coming like a slow motion train wreck for sometime. And we’ve been begging our leadership to make much needed changes in order to avoid it. What happened yesterday started two decades ago.
Herb Kelleher was the brilliant CEO of SWA until 2004. He was a very operationally oriented leader. Herb spent lots of time on the front line. He always had his pulse on the day to day operation and the people who ran it. That philosophy flowed down through the ranks of leadership to the front line managers. We were a tight operation from top to bottom. We had tools, leadership and employee buy in. Everything that was needed to run a first class operation. When Herb retired in 2004 Gary Kelly became the new CEO.
Gary was an accountant by education and his style leading Southwest Airlines became more focused on finances and less on operations. He did not spend much time on the front lines. He didn’t engage front line employees much. When the CEO doesn’t get out in the trenches the neither do the lower levels of leadership.
Gary named another accountant to be Chief Operating Officer (the person responsible for day to day operations). The new COO had little or no operational background. This trickled down through the lower levels of leadership, as well.
They all disengaged the operation, disengaged the employees and focused more on Return on Investment, stock buybacks and Wall Street. This approach worked for Gary’s first 8 years because we were still riding the strong wave that Herb had built.
But as time went on the operation began to deteriorate. There was little investment in upgrading technology (after all, how do you measure the return on investing in infrastructure?) or the tools we needed to operate efficiently and consistently. As the frontline employees began to see the deterioration in our operation we began to warn our leadership. We educated them, we informed them and we made suggestions to them. But to no avail. The focus was on finances not operations. As we saw more and more deterioration in our operation our asks turned to pleas. Our pleas turned to dire warnings. But they went unheeded. After all, the stock price was up so what could be wrong?
We were a motivated, willing and proud employee group wanting to serve our customers and uphold the tradition of our beloved airline, the airline we built and the airline that the traveling public grew to cheer for and luv. But we were watching in frustration and disbelief as our once amazing airline was becoming a house of cards.
A half dozen small scale meltdowns occurred during the mid to late 2010’s. With each mini meltdown Leadership continued to ignore the pleas and warnings of the employees in the trenches. We were still operating with 1990’s technology. We didn’t have the tools we needed on the line to operate the sophisticated and large airline we had become. We could see that the wheels were about ready to fall off the bus. But no one in leadership would heed our pleas.
When COVID happened SWA scaled back considerably (as did all of the airlines) for about two years. This helped conceal the serious problems in technology, infrastructure and staffing that were occurring and being ignored. But as we ramped back up the lack of attention to the operation was waiting to show its ugly head.
Gary Kelly retired as CEO in early 2022. Bob Jordan was named CEO. He was a more operationally oriented leader. He replaced our Chief Operating Officer with a very smart man and they announced their priority would be to upgrade our airline’s technology and provide the frontline employees the operational tools we needed to care for our customers and employees. Finally, someone acknowledged the elephant in the room.
But two decades of neglect takes several years to overcome. And, unfortunately to our horror, our house of cards came tumbling down this week as a routine winter storm broke our 1990’s operating system.
The frontline employees were ready and on station. We were properly staffed. We were at the airports. Hell, we were ON the airplanes. But our antiquated software systems failed coupled with a decades old system of having to manage 20,000 frontline employees by phone calls. No automation had been developed to run this sophisticated machine.
We had a routine winter storm across the Midwest last Thursday. A larger than normal number flights were cancelled as a result. But what should have been one minor inconvenient day of travel turned into this nightmare. After all, American, United, Delta and the other airlines operated with only minor flight disruptions.
The two decades of neglect by SWA leadership caused the airline to lose track of all its crews. ALL of us. We were there. With our customers. At the jet. Ready to go. But there was no way to assign us. To confirm us. To release us to fly the flight. And we watched as our customers got stranded without their luggage missing their Christmas holiday.
I believe that our new CEO Bob Jordan inherited a MESS. This meltdown was not his failure but the failure of those before him. I believe he has the right priorities. But it will take time to right this ship. A few years at a minimum. Old leaders need to be replaced. Operationally oriented managers need to be brought in. I hope and pray Bob can execute on his promises to fix our once proud airline. Time will tell.
It’s been a punch in the gut for us frontline employees. We care for the traveling public. We have spent our entire careers serving you. Safely. Efficiently. With luv and pride. We are horrified. We are sorry. We are sorry for the chaos, inconvenience and frustration our airline caused you. We are angry. We are embarrassed. We are sad. Like you, the traveling public, we have been let down by our own leaders.
Herb once said the the biggest threat to Southwest Airlines will come from within. Not from other airlines. What a visionary he was. I miss Herb now more than ever.”

11/15/2022

Snowy days like today have us dreaming of the beach...

09/27/2022

If you are thinking about a winter get away email me at [email protected] and we can start booking your winter get away

09/27/2022

If you are thinking of booking a winter get away please email me at [email protected] and we can start planning your winter vacation