10/13/2026
โค๏ธ SOUTHERN HOSPITALITYโฆ ITโS DOING THE RIGHT THING. ๐ด๐๐ผ
Weโre a small, family-owned business, and for us, this one was a no-brainer.
We have a hurricane policy in place that we believe is fair and honorable to both our guests and our property owners. โค๏ธ
Hurricanes are unpredictable, and we believe everyone deserves to be treated with fairness, compassion, and understanding when Mother Nature has other plans.
Last week, we offered our guests the option of receiving a refund for any unused nights if they needed to leave early to get home safely ahead of the storm.๐โ๏ธ
For our guests scheduled to arrive this week, we chatted with each of them, shared what we knew about the storm's aftermath, and gave them some insight into what to expect. With the uncertainty surrounding power, internet, and the overall beach experience, we issued full refunds without hesitation.
We know they REALLY wanted to come! โค๏ธ They had their fall beach vacation planned and were looking forward to soaking up the sunshine, feeling that sugar-white sand between your toes, and enjoying our beautiful beaches.
๐ดโ๏ธ We know how disappointing it is when Mother Nature has other plans, and this simply wasn't the vacation they had envisioned.
Why? Because we simply cannot deliver the vacation experience they booked and paid for, and that just doesn't sit right with us.
Listen, we know we're a small family business, and every reservation matters to us. We also know our property owners depend on us to look out for their investments. That's why having a fair, thoughtful hurricane policy matters. It allows us to approach these difficult situations with consideration for everyone involved.
But at the end of the day, doing the right thing matters MORE. โค๏ธ
Our guests are not just reservation numbers. They're families who have saved, planned, and looked forward to their time at the beach. The last thing anyone needs during a stressful situation like this is to worry about losing their vacation money, too.
We believe in treating people the way we'd want our own family to be treated. No arguing, no making a difficult situation even harder, and no forgetting that there's a real person on the other end of that reservation.
Let's pay it forward, y'all. โค๏ธ
At the end of the day, Southern Hosptality isn't just a name on our business. It's how we believe people should be treated.
We may not be the biggest vacation rental company on the beach, but we will always do our best to be the kind of people you can count on. That's what โWhere Southern Hospitality Meets the Beachโ means to us. ๐ดโค๏ธ
Praying everyone stays safe as our beach communities recover. ๐๐ผ
Andreeโ and Mike
