09/16/2017
This week went smoothly and we are settling into our new spaces quite nicely. That was until the cruise line decided to drop a bomb and bump one of our favorite clients off their cruise just 2 days before departure. What a shock to us all! Each of our agents have over 20 years in the business and some over 30. Not one of us has ever had this happen. We can only think that there is a very good reason why our friends should not be on that cruise. The good news is that they will have all of their money refunded and more. We already have them rebooked on a cruise leaving in 10 days. What challenge will present itself next week?!