05/11/2026
PLEASE don’t apologize for contacting me while you’re on vacation!
Seriously. I mean that.
You’ve been looking forward to this trip for months. You’ve saved your money, requested time off work, packed your bags, and finally arrived at your resort.
And then something isn’t right.
Maybe your room isn’t what you booked. Maybe there’s an issue with your transfer. Or maybe something just isn’t going the way you expected.
And you hesitate to message me because you don’t want to bother me.
Here’s what I want every one of my clients to understand: You are NOT bothering me.
After more than 25 years in the travel industry, I can tell you that even the most carefully planned vacations can have hiccups.
And while I love helping you choose the perfect resort, cruise, or destination, my job doesn’t end when you make your final payment.
It doesn’t even end when you board the plane.
One of the biggest advantages of working with a travel advisor is having someone in your corner when things don’t go according to plan.
Someone who knows what you booked, understands what you were promised, and can help you figure out what to do next.
I’d much rather hear from you while you’re there, when there’s still an opportunity to address the problem, than find out after you’ve returned home that something affected your vacation.
Will I be able to fix absolutely everything? Of course not.
But you won’t have to figure it all out on your own.
You’re not interrupting my job. Helping you IS my job.
And that matters just as much to me as planning an amazing vacation in the first place.
I’m curious… when something goes wrong on vacation, are you the type to speak up right away, or do you tend to just make the best of it?
