22/04/2026
INTERNAL EASY RIDER TRAINING – Q2/2026
In Q2 2026, we conducted a quarterly internal training program for our Easy Rider team to strengthen skills, awareness, and responsibility in delivering safe, high-quality service.
The training focused on three core pillars: traffic safety, professional conduct, and ethics. Riders were reinforced with key safety principles, including strict compliance with traffic laws, speed control, maintaining safe distances, and handling real road situations on Ha Giang’s terrain. These standards are mandatory in all operations.
We also emphasized behavioral standards and communication. Each Easy Rider is expected to act with respect, professionalism, and care, not only as a driver but as a representative of the company and a bridge between travelers and local culture.
Company rules and internal regulations were reviewed to ensure clear understanding of responsibilities, discipline, punctuality, and teamwork.
In addition, riders received training on customer care, focusing on understanding guest needs, handling unexpected situations, and maintaining a safe, positive experience in all conditions.
The company strictly enforces a zero-alcohol policy during working hours, with no exceptions, to ensure maximum safety and professionalism.
This training reinforces our commitment to disciplined operations, safety, and continuous improvement in customer experience.
