09/09/2026
FLIGHTS CANCELLED AGAIN ✈️
🌙 While most people were sleeping, we were still working…
Tonight, we’ve been working through the night to make sure every single one of our customers affected by today’s Air Traffic Control issues across the UK has been looked after.
I’m so pleased to say that not one of our customers has been left stranded at an airport, and everyone affected now has a flight booked within the next 24 hours. 🙌
Sadly, that hasn’t been the case for everyone.
Some travellers have been left stranded, waiting hours for help, or having to try and rearrange their own flights online.
And for those who booked directly with airlines or holiday companies such as TUI, Jet2 and others, many have struggled to actually speak to a real person when they needed help most. Especially when customer service offices operate on normal 9–5 hours.
Meanwhile, we were still working to make sure our customers were looked after.
When you book through me, you have someone you can actually get hold of when things go wrong, not just a website or a queue.
That’s the difference a Personal Travel Consultant can make.
So, the question is…
Would you get this level of service if you booked your holiday online? 😉
When you book your holiday with me, I’m there for the exciting bits… and, more importantly, when things don’t quite go to plan.💙