Flightsiteagent.co.za

Flightsiteagent.co.za We are a GDS-free, travel product wholesaler. Become a travel consultant with FlightSiteAgent! We also provide free training and assistance.

Sign-up online to gain access to to thousands of wholesale flight, hotel and bus fares which you can sell to your clients. Registration is free, there are no contracts prohibiting use of other systems or imposing quotas, and no start-up or maintenance costs. It is really easy to use!

27/05/2026

Last night's update went well and the system came back online as expected. Thank you for your patience while we ensure that the system remains safe and compliant. If you encounter any issues during the day, please let us know.

26/05/2026

Please note that due to scheduled maintenance, our FlightSiteAgent system will be temporarily unavailable from 21:00 tonight to 04:00 tomorrow morning. Please ensure that all urgent bookings are ticketed before the maintenance window starts. You won't be able to access the system at all during the downtime.

Expected downtime:
Thursday, 26 May 2026 from 21:00 - Wednesday 27 May 04:00 SAST (7 hours)

We appreciate your patience while we ensure that our system remains secure and compliant.

21/05/2026

Qatar increases Africa flights

From June 16, Qatar Airways will increase flights across Africa, including adding frequencies to its Cape Town and Durban routes.

Flights to Cape Town will increase from seven to 10 weekly flights, while flights on the Maputo-Durban route will increase from four to seven weekly flights.

New to FSA? Did you know that we have a few basic training videos on Youtube covering some of what you need to know.For ...
20/05/2026

New to FSA? Did you know that we have a few basic training videos on Youtube covering some of what you need to know.

For everything else, there is frequent online training sessions!

Let Hameedah introduce the system to you:

Get to know how to use the FlightSiteAgent system to book flights a...

18/05/2026

AFTER HOURS EMERGENCY ASSISTANCE

Did you know that we offer 24/7 support? But only for emergencies!

BUSINESS HOURS
Weekdays 08h00 - 17h00

AFTER HOURS
Weekends & Public Holidays
Weekdays 17h01 - 07h59

WHAT IS AN EMERGENCY?
If you have a problem affecting an FSA booking scheduled for travel within 48 hours, please give us a call on our office number.

Please be mindful as the agent providing assistance after hours also works regular business hours. While we understand that the very nature of travel means that a client could be stuck at an airport on the other side of the world at 03h00 SA time, we do appreciate you trying to resolve issues at a reasonable hour where possible.

HOW TO REACH US
Give us a call on our office number and if it happens to be after hours, your call will be connected to the relevant agent.

Ticketing can be Whatsapped at 083 649 6960 for after hours support.

We do NOT attend to emails during after hours, but once an issue has been discussed telephonically we could contact you via email to confirm changes or make additional payments if necessary. So don't try to mail us for assistance, but do keep an eye on your inbox once you've spoken to a consultant.

Together we can provide your passengers with a seamless travel experience!

05/05/2026

British Airways, Air France and KLM airlines now require passenger contact details to be captured in all bookings to ensure travellers receive real-time updates directly from the airline.

We are aware that agents are currently including their own contact details in bookings to maintain control of client communication. In order to facilitate this, we are developing additional features that would allow us to capture both agent and client details during the booking process.

However to avoid ADMs in the meantime, agents need to ensure that they adhere to the following interim process.

INTERIM PROCESS WHEN BOOKING BA, AIR FRANCE & KLM

1. Create the booking on FSA as usual and place it on hold.
2. Before making payment/ticketing, log onto the airline's "Manage My Booking" webpage using the PNR generated with the hold and passenger details entered on FSA.
3. Add the passenger's mobile number and/or email address directly on the airline's platform.
4. Return to FSA to make payment and proceed with issuing the ticket.

Relevant links:
Air France: https://www.airfrance-mobility.com/en/manage-booking
KLM: https://www.klm.co.za/information/manage-booking?
BA: https://www.britishairways.com/travel/managebooking/public/en_us

Failure to provide the respective airline's with the passenger's contact details could result in ADMs which we could then decide to pass on to you. This process applies with immediate effect.

Return regional flights from R4,072* ✈ Book now to save! T&Cs apply.
24/04/2026

Return regional flights from R4,072* ✈ Book now to save!

T&Cs apply.

16/04/2026

Article from the TNW: Airfares surge on Europe, US routes

Airfares are climbing sharply as the Middle East conflict pushes up jet fuel prices and restricts flight capacity, with agents reporting the biggest increases on routes to Europe, the UK and US.

A Travel News poll found that 45% of respondents reported the sharpest airfare increases on European routes, followed by 14% for the UK and 10% for the US. Meanwhile, a poll on the OpenJaw Facebook group showed Europe and the US experiencing the biggest spikes, with each region receiving 44% of the votes.

“Travellers planning journeys in 2026 are facing a more expensive landscape, as airfares continue to climb across international markets. The primary drivers behind these increases are a sharp rise in jet fuel prices, up by approximately 60%, and ongoing capacity constraints within the global aviation industry,” said Sharika Maniram-Daintree, Sales and Marketing Manager of XL Sandown Travel.

Reduced capacity
The increase in airfares is being driven by two factors – rising fuel prices, which are reflected in fuel surcharges and reduced capacity as several Middle East carriers scale back operations.

“Emirates is flying only about 70% of pre-conflict flights, Qatar around 40%, which is resulting in the traffic that used to go through those hubs spilling on to other carriers and consequently fuller planes and higher prices,” said aviation consultant, Sean Mendis.

He added that the impact on pricing was a matter of basic supply and demand. “The average direct flight to Europe is 80-85% full anyway and around 10-15% of the traffic is going through the Middle East. This amount is now displaced, resulting flights pushing 100% load factor and only the most expensive fares available,” said Mendis.

Lack of hedging
According to Addison Schonland, Founder of AirInsight Group, the main reason for higher fares, particularly on US routes, was the lack of fuel hedging. All major US airlines, including Delta and United, have no fuel hedged for 2026.

“Nobody was expecting this war to begin so quickly and last for so long. As a result, the lack of fuel hedging is the number-one factor driving up airfares in the US,” said Schonland.

Airspace restrictions
Although most European airline groups have some fuel hedged for 2026, airspace restrictions remain a key factor pushing up fares on European routes.
According to statistics shared by Schonland, the Lufthansa group, IAG and Air France-KLM each have just above 60% of fuel hedged for 2026.

Meanwhile, airspace restrictions in Russia and the Gulf region are forcing European airlines on to longer routings. “Europe has lost its Russian airspace to Asia and now also the shortcut via the Arabian Gulf is gone,” said Schonland.

This is increasing fares of long-haul international travel. “Flights to Europe, particularly to major hubs such as London, are now costing more than 30% above previous levels. These increases reflect a combination of elevated operating costs and sustained demand for transcontinental travel, especially during peak seasons,” said Maniram-Daintree

Travel continues
Despite rising costs, traveller behaviour appears largely unchanged, with many leisure and corporate travellers proceeding with travel plans, according to Maniram-Daintree.

“The industry gets hit year after year by political shocks, health crises, wars, and so on. Yet people keep flying because there’s no more efficient way to accomplish anything far away. So, in the end, we suck it up, pay the price, and keep trying,” added Schonland.

Maniram-Daintree emphasised the importance of early planning. “Booking around 90 days in advance for leisure travel and at least two weeks ahead for corporate trips remains one of the most effective ways to secure competitive pricing and preferred flight options.”

She said elevated airfares were expected to remain a defining feature of travel in 2026 and flexibility and forward planning would be essential for travellers.

With the upcoming public holidays and long weekends, we'd like to remind all agents to only phone us afterhours for emer...
01/04/2026

With the upcoming public holidays and long weekends, we'd like to remind all agents to only phone us afterhours for emergencies relating to travel within 48 hours.

To reach the team after hours, just give us a call on the office number and hold until it connects you to the person on duty.

Address

1st Floor, Block 3, No1 Waterhouse, Waterhouse Place, Century City
Cape Town
7441

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

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