What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm Saturday 9am - 1pm

Helloworld Travel Mentone

Home
Australia
Mentone, VIC
Helloworld Travel Mentone

Call Directions Website

We are a locally owned & operated travel agency and love helping our local community with all of their travel needs.

Helloworld Travel Parkdale is a locally owned & operated travel agency that has been established in Parkdale for 22 years. We have recently relocated to our new office at 143A Como Parade East and for those of you who know our Parkdale Shopping Village, it’s almost directly opposite across the railway line to where we’ve been for 6 years on Como Parade West. Our team consists of our Owner/Manager Selena Luscombe and our amazing 2 Travel Consultants Richard Barnes & Libby Bownas who collectively have over 50 years worth of retail travel experience. We can cover any destination both within Australia and anywhere else in the world you'd like to go, plus you are guaranteed to receive our exceptional customer service. Our personal favourite destinations are the USA, Alaska, Canada, the UK, Fiji, South America, Italy, France, Cruising (all types), and pretty much everywhere in magical Asia! Not only do we specialise in tailor-made itineraries, cruising, coach tours, international & domestic flights and family holidays, but we are also here to ensure that the planning process is a trouble and stress free one, making your whole holiday a remarkable experience - from beginning to end! We look forward to helping you with your travel plans!

03/10/2026

✈️ IMPORTANT MELBOURNE AIRPORT CHANGES ✈

From 6 October 2026, Melbourne Airport will open new, free and expanded Pick Up and Drop Off zones for passengers using:

🔹 Terminal 1 – Qantas Domestic
🔹 Terminal 2 – International
🔹 Terminal 3 – Virgin Australia

The zones will be located in the new T123 Transport Hub, with a dedicated exit and elevated road providing direct access from the Tullamarine Freeway.

Please follow the new airport signage and allow a little extra travel time while everyone becomes familiar with the changes. If you arrive early to collect someone, Melbourne Airport’s Free Wait Zone can be used for up to 60 minutes.

You can preview your route using Melbourne Airport’s official journey planner.

https://www.melbourneairport.com.au/picking-up-or-dropping-off-plan-your-journey-before-you-come-to-the-airport?

Full details are available on the Melbourne Airport Pick Up and Drop Off Hub.

https://www.melbourneairport.com.au/pick-up-and-drop-off-hub?

Please share this important update with anyone travelling to or from Melbourne Airport after 6 October.

📍 Helloworld Travel Mentone
📞 03 9580 9111
📧 [email protected]

07/09/2026

✈️ TRAVELLING TO EUROPE? 🇪🇺

If you’re travelling on an Australian passport to the Schengen Area, there’s an important update to be aware of regarding the EU Entry/Exit System (EES).

From 6 September 2026, biometric registration is expected to be consistently applied at Schengen external borders. This means eligible travellers may have their passport scanned, facial image captured and fingerprints collected, with entries and exits recorded digitally.

👉 Allow a little extra time at the border, particularly when entering Schengen for the first time, as biometric processing may take longer than the traditional passport stamp.

EES does not change visa requirements and is separate from ETIAS.

For the latest official information, visit the European Commission – Home Affairs website: https://home-affairs.ec.europa.eu/index_en

🌍 Travel informed. Travel better.
If you're planning a European getaway, our team at Helloworld Travel Mentone are here to help you travel with confidence. 💙

08/07/2026

🚨 Important Europe Travel Update 🇪🇺✈️

The new ETIAS travel authorisation is expected to come into effect in the last quarter of 2026.

If you’re an Australian passport holder but also hold (or are automatically entitled to) citizenship in an EU country through family ties, this could affect you.

Under the new rules, dual citizens of an EU country will need to enter Europe using their EU passport — not their Australian one. 🛂

If you haven’t already looked into claiming your EU citizenship or applying for that passport, now is the time to start. These processes can take months, and planning ahead will help avoid any future travel disruptions.

✈️🇪🇺

01/07/2026

🇨🇦 Happy Canada Day from Helloworld Travel Mentone 🍁

Explore the beauty of Canada — breathtaking landscapes, iconic cities and unforgettable experiences await.

Our Owner/Manager Selena has been lucky enough to travel to Canada numerous times over the years and experienced such highlights as the iconic Rocky Mountaineer rail, the stunning Butchart Gardens in Victoria and only last year visit the incredible Knight Inlet wilderness lodge where sightings of bears, whales & bald eagles were abundant!

If a trip to Canada is on your travel bucket list, the team at Helloworld Travel Mentone are the ones to see!

☎️ 9580 9111
📧 [email protected]

17/06/2026

🌍 ✈️ Great News for Travellers! 👏🏼👏🏼

The Australian Government's Smartraveller advice for both the UAE and Qatar has been downgraded from "Do Not Travel" to "Reconsider Your Need to Travel."

This is welcome news for travellers with upcoming plans, stopovers, or holidays in the region. While it's always important to stay informed and follow official travel advice, this update provides greater confidence for those travelling through .

More information below 👇
https://tinyurl.com/57u5rv2n

And don’t forget to support your locally owned & operated travel professionals being us here at Helloworld Travel Mentone for all your travel needs ✈️ 🚢 🏨 😎
☎️ 9580 9111
📧 [email protected]

18/05/2026

A local travel event that is definitely worth attending!

We at Helloworld Travel Mentone work very closely with APT & Travelmarvel and send many of our clients on their wonderful tours & cruises.

Register here:

https://events.blackthorn.io/en/QE9FdyL7/g/Q385Q4gY1r/mordialloc-worldwide-travel-showcase-5a2ZOm1XlFh/overview

ABN 82094066681

18/05/2026

APT & Travelmarvel Worldwide Travel Showcase in Mordialloc next week.

Details for this fabulous event as follows:

Date: Tuesday, 26 May
Time: 9:30am - 2:45pm
Location: Woodlands Golf Club
Address: 109 White St, Mordialloc
Schedule for the day:

9:30am – 10:15am Australia and New Zealand featuring Kimberley cruising, 4WD Touring, Murray River Cruising, and Land Touring by premium coach.

10:30am – 11:10am Central Europe River Cruising featuring Amsterdam to Budapest and Balkans River Cruising.

11:20am – 12:10pm Discover More of Europe featuring Portugal River Cruising, Small Ship Cruising, and Croatia Coastal Cruising, plus Land and Rail Touring.

12:20pm – 1:05pm Canada and Alaska featuring Land and Rail Touring, plus Alaska Ocean Cruising.

1:15pm – 1:55pm Explore the Best of Asia featuring Vietnam and Cambodia River Cruising, plus Japan, South Korea, China, India and Sri Lanka Land Touring.

2:00pm – 2:45pm Awe-Inspiring Adventures featuring Antarctica, South America, Africa, Egypt and Jordan.

Register here:

https://events.blackthorn.io/en/QE9FdyL7/g/Q385Q4gY1r/mordialloc-worldwide-travel-showcase-5a2ZOm1XlFh/overview

27/03/2026

✈️ Big upgrade for Europe-bound travellers from Melbourne! 📢

Exciting news — Singapore Airlines is reintroducing its flagship Airbus A380 on Melbourne services from 29 March 2026.

With many travellers now avoiding traditional Middle East routes, flying via Singapore is quickly becoming the more seamless way to reach Europe — whether you’re travelling for business or leisure.

Even better? The A380 means more seats and a premium onboard experience, replacing the Boeing 777-300ER on daily flights.

Think next-level comfort with:
✨ Private Suites in the sky
✨ Spacious, award-winning Business Class
✨ A smoother, more enjoyable journey to Europe.

This upgrade runs through to October 2026 — just in time for peak European summer travel!

👉 Reach out to the team at Helloworld Travel Mentone today to secure the best flights, fares & travel advice tailored just for you.

📩 Send us a message or visit us in-store — let’s get your next trip underway!

☎️ 9580 9111
📧 [email protected]

17/03/2026

This makes us very happy ✈️ 🇬🇧 😁

12/03/2026

🚨 IMPORTANT UPDATE 🚨

For passengers travelling through the Middle East this year, please note that airlines are currently offering flexible rebooking or refunds only for flights departing on or before the following dates:

✈ Etihad Airways – departures on or before 21 March
✈ Qatar Airways – departures on or before 22 March
✈ Emirates – departures on or before 31 March

Passengers travelling within these timeframes have already been contacted with the latest airline updates.

For travel after these dates, flights remain confirmed as scheduled. Should you wish to make changes now, standard airline rebooking fees and fare conditions will apply according to your ticket terms.

If you decide to cancel any land arrangements, tours, or cruise components, the usual supplier cancellation policies will also apply.

Please also note that travel insurance policies generally do not cover claims related to acts of war, civil unrest, or government-issued “do not travel” advisories.

Our team is currently managing a high volume of calls, emails and messages. We are responding to enquiries based on departure dates, prioritising those travelling soonest.

Thank you for your patience and understanding.

📍 If you have questions about your booking, please contact the team at Helloworld Travel Mentone

📞 Call us 9580 9111
💻 Message us - [email protected]
🏫 Visit us in store — we’re here to help.

Address

6 Como Parade West
Mentone, VIC
3194

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm
Saturday	9am - 1pm

Telephone

+61395809111

Website

https://www.helloworld.com.au/store/mentone

Alerts

Be the first to know and let us send you an email when Helloworld Travel Mentone posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.