Good Business Travel

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Good Business Travel Corporate travel company offering services to business throughout the UK

Good Travel Management are a leading specialist travel management company based in Yorkshire and working with business communities throughout the UK and globally. We specialise in the SME Travel Sector, Marine, Offshore and Renewables alongside Exhibitions and Trade Missions. By employing some of the industries most knowledgeable travel professionals alongside the best in travel technologies and consulting services we provide a cost-effective and efficient solutions to your business travel needs. We are a partner in ALTOUR (Travel Leaders Group) and Lufthansa City Center creating both commercial competitiveness and global connectivity for our clients and are a division of the John Good Group, a family-owned company offering Travel, Shipping, Logistics and Warehousing services founded in Hull in 1833.

Procurement's daily battle... You’ve negotiated rates 30% below market. Six months later, only 40% of bookings are usin...
28/10/2026

Procurement's daily battle...

You’ve negotiated rates 30% below market. Six months later, only 40% of bookings are using them. That’s a lot of potential savings slipping through the net.

The problem might not be your supplier agreements. It might be how easy those rates are to access.

If booking travel within policy is complicated, time-consuming, or hard to navigate, people will find another way, and that’s when control gets derailed.

Good Travel Management makes doing the right thing easier.

A good deal only delivers value when people can use it. That means making negotiated rates easy to find, approved booking channels simple to use, and travel policies practical for the people who rely on them.

This week we officially opened the doors to our new Tunbridge Wells office. Located right in the heart of the historic s...
08/10/2026

This week we officially opened the doors to our new Tunbridge Wells office. Located right in the heart of the historic spa town, this new space gives our teams a fresh environment to come together, collaborate, and do their best work.

As we continue to grow, we want our workplaces to reflect what matters to us - putting people, planet and performance at the heart of how we operate. Mount Pleasant House will be an important hub for teams from across The Good Travel Collective.

We're looking forward to settling in, making the space our own and welcoming our clients and partners. If you're in Tunbridge Wells, why not pop in for a cup of tea?

Next week, Good Business Travel will be heading to The BTA Autumn Conference in Spain. The theme this year is “Let’s Ma...
24/09/2026

Next week, Good Business Travel will be heading to The BTA Autumn Conference in Spain.

The theme this year is “Let’s Make it Work”, with a focus on action, implementation and progress.

We couldn't have asked for a better theme, because business travel is changing quickly - AI. Sustainability. Accessibility. Distribution. Risk and duty of care.

They all affect how our clients travel, how their programmes perform and how well we can support their people.

So we’ll be hosting, listening, challenging, sharing ideas and, most importantly, bringing what we learn back to our clients.

See you in Benidorm.

04/08/2026

Getting bounced between departments is one of the most frustrating parts of dealing with any service provider.

You explain your problem once. Then again to the next person. Then again to a third.

In travel, that frustration gets worse fast. A delayed flight or a cancelled connection does not wait for someone to "transfer you to the right team."

At Good Business Travel, every consultant takes ownership of the call from the moment it comes in.

It does not matter which line a traveller dials, or which team they are normally assigned to.

The same standard process applies across the business, so the person on the phone can actually solve the problem instead of redirecting it.

It sounds simple. Most travel management companies do not do it.

Owning the outcome, not just answering the call, is what duty of care looks like when it actually matters.

29/07/2026

How do you train a group of Executives and PAs to actually use a new travel process, fast?

Most companies get this part backwards.

Our Success and Implementation Director Natasha Inglis explains who needs to be in the room from day one, and why it makes the difference between fast adoption and months of confusion.

Watch the video below.

27/07/2026

What's worse than a flight disruption? Being passed from person to person while trying to fix it.

Most travel support answers the call. Few actually own the outcome.

Our Operations Manager Darren Smedley explains the difference, and why no traveller calling Good Business Travel gets bounced from pillar to post.

Watch the video below.

22/07/2026

Why do travellers go around the corporate booking tool they were given, instead of using it?

It's not usually the technology. It's something that happens much earlier.

Our Success and Implementation Director Natasha Inglis explains the real reason adoption fails, and how Good Business Travel gets travellers actually using the tools built for them.

Watch the video below.

20/07/2026

Does your travel management company actually stick to its response time targets, especially when things get busy?

Most quote a number in the contract. Fewer explain what happens when an event hits and every traveller calls the out-of-hours line at once.

Our Operations Manager Darren Smedley explains the response times Good Business Travel commits to, and what kicks in behind the scenes when demand spikes.

Watch the video below.

15/07/2026

What do most businesses get wrong about the data fields needed for a new travel programme?

It's not what you'd expect, and it's more common than you'd think.

Our Success and Implementation Director Natasha Inglis explains the gaps she sees again and again when implementing new clients, and how Good Business Travel helps close them before they cause problems.

Watch the video below.

13/07/2026

What happens when an airline pushes a traveller to make their own changes, and it breaks the rest of their itinerary?

It happens more often than businesses realise, and once it does, control of the journey shifts away from the people meant to be managing it.

Our Operations Manager Darren Smedley explains why travellers should come to Good Business Travel first. before the airline takes that decision out of everyone's hands.

Address

Quarry House, Hesslewood Office Park
Hessle
HU130LH

Opening Hours

Monday 8:30am - 6pm
Tuesday 8:30am - 6pm
Wednesday 8:30am - 6pm
Thursday 8:30am - 6pm
Friday 8:30am - 6pm

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