Good Business Travel

Good Business Travel Corporate travel company offering services to business throughout the UK

Good Travel Management are a leading specialist travel management company based in Yorkshire and working with business communities throughout the UK and globally. We specialise in the SME Travel Sector, Marine, Offshore and Renewables alongside Exhibitions and Trade Missions. By employing some of the industries most knowledgeable travel professionals alongside the best in travel technologies and c

onsulting services we provide a cost-effective and efficient solutions to your business travel needs. We are a partner in ALTOUR (Travel Leaders Group) and Lufthansa City Center creating both commercial competitiveness and global connectivity for our clients and are a division of the John Good Group, a family-owned company offering Travel, Shipping, Logistics and Warehousing services founded in Hull in 1833.

04/08/2026

Getting bounced between departments is one of the most frustrating parts of dealing with any service provider.

You explain your problem once. Then again to the next person. Then again to a third.

In travel, that frustration gets worse fast. A delayed flight or a cancelled connection does not wait for someone to "transfer you to the right team."

At Good Business Travel, every consultant takes ownership of the call from the moment it comes in.

It does not matter which line a traveller dials, or which team they are normally assigned to.

The same standard process applies across the business, so the person on the phone can actually solve the problem instead of redirecting it.

It sounds simple. Most travel management companies do not do it.

Owning the outcome, not just answering the call, is what duty of care looks like when it actually matters.

29/07/2026

How do you train a group of Executives and PAs to actually use a new travel process, fast?

Most companies get this part backwards.

Our Success and Implementation Director Natasha Inglis explains who needs to be in the room from day one, and why it makes the difference between fast adoption and months of confusion.

Watch the video below.

27/07/2026

What's worse than a flight disruption? Being passed from person to person while trying to fix it.

Most travel support answers the call. Few actually own the outcome.

Our Operations Manager Darren Smedley explains the difference, and why no traveller calling Good Business Travel gets bounced from pillar to post.

Watch the video below.

22/07/2026

Why do travellers go around the corporate booking tool they were given, instead of using it?

It's not usually the technology. It's something that happens much earlier.

Our Success and Implementation Director Natasha Inglis explains the real reason adoption fails, and how Good Business Travel gets travellers actually using the tools built for them.

Watch the video below.

20/07/2026

Does your travel management company actually stick to its response time targets, especially when things get busy?

Most quote a number in the contract. Fewer explain what happens when an event hits and every traveller calls the out-of-hours line at once.

Our Operations Manager Darren Smedley explains the response times Good Business Travel commits to, and what kicks in behind the scenes when demand spikes.

Watch the video below.

15/07/2026

What do most businesses get wrong about the data fields needed for a new travel programme?

It's not what you'd expect, and it's more common than you'd think.

Our Success and Implementation Director Natasha Inglis explains the gaps she sees again and again when implementing new clients, and how Good Business Travel helps close them before they cause problems.

Watch the video below.

13/07/2026

What happens when an airline pushes a traveller to make their own changes, and it breaks the rest of their itinerary?

It happens more often than businesses realise, and once it does, control of the journey shifts away from the people meant to be managing it.

Our Operations Manager Darren Smedley explains why travellers should come to Good Business Travel first. before the airline takes that decision out of everyone's hands.

08/07/2026

What actually needs to happen before a new travel programme goes live?

It's not just signing a contract and waiting for the system to switch on.

Our Success and Implementation Director Natasha Inglis explains exactly what needs to be in place beforehand, and why getting it wrong at this stage causes problems much later down the line.

Watch the video below.

06/07/2026

When a traveller needs to change plans fast, what happens if their manager cannot approve it in time?

It is a small operational snag that can hold up an entire trip.

Our Operations Manager Darren Smedley explains the options Good Business Travel gives travellers when approval is slow, and how the team helps speed things up behind the scenes.

Watch the video below.

01/07/2026

Do all clients get the same level of implementation, or does the level of service depend on how much they spend?

It is a fair question. And the answer says a lot about how a travel management company operates.

Our Success and Implementation Director Natasha Inglis explains how Good Business Travel approaches every rollout. and why getting clients trading quickly matters more than a lengthy setup process.

Watch the video below.

BusinessTravel

Address

Quarry House, Hesslewood Office Park
Hessle
HU130LH

Opening Hours

Monday 8:30am - 6pm
Tuesday 8:30am - 6pm
Wednesday 8:30am - 6pm
Thursday 8:30am - 6pm
Friday 8:30am - 6pm

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