Good Business Travel

Good Business Travel Corporate travel company offering services to business throughout the UK

Good Travel Management are a leading specialist travel management company based in Yorkshire and working with business communities throughout the UK and globally. We specialise in the SME Travel Sector, Marine, Offshore and Renewables alongside Exhibitions and Trade Missions. By employing some of the industries most knowledgeable travel professionals alongside the best in travel technologies and c

onsulting services we provide a cost-effective and efficient solutions to your business travel needs. We are a partner in ALTOUR (Travel Leaders Group) and Lufthansa City Center creating both commercial competitiveness and global connectivity for our clients and are a division of the John Good Group, a family-owned company offering Travel, Shipping, Logistics and Warehousing services founded in Hull in 1833.

05/06/2026

When you switch travel management companies, what actually happens behind the scenes?

Most businesses focus on the contract. Few think about what it takes to get everything set up correctly before a single trip is booked.

Our Success and Implementation Director Natasha Inglis explains what travel implementation involves, why it sometimes goes wrong, and what Good Business Travel does to make sure it does not.

Watch the video below.

04/06/2026

What does 'Human by design' actually mean?

It's the line at the end of our new advert. But it's worth explaining what it actually means, because it's not a rejection of technology.

We use AI. We use automation. We use online booking tools. All of it.

The difference is what we use it for.

Technology at Good Business Travel handles the process. The admin, the data, the background work that needs to happen accurately and at speed. It's good at that. Let it do that.

Our people handle the traveller.

When a flight cancels, a consultant is already on it before you've opened your app.

When plans change at short notice, one person owns the fix from start to finish.

No being passed around. No explaining your situation three times to three different people.

When you call us, you reach someone who knows your account, understands your policy, and can make a decision.

That's not old-fashioned. That's a deliberate choice.

Human by design means the technology works for our team, not instead of them.

Good Business Travel.

03/06/2026

Do you have travellers within your organisation that think your travel policy doesn't apply to them?

They've done the route before. They know what they want. So they book it themselves.

In the first video on account management and travel policy compliance, Our Client Director Lee Ward explains exactly what that costs your business. And it's more than just a rogue receipt.

Watch the video below.

02/06/2026

Here is why Good Business Travel is not your 'normal' TMC.

Most travel management companies will tell you they're different.

Different portal. Different pricing model. Different name.

The experience? Usually the same.

A queue. A handoff. Someone who doesn't know your business explaining your options to you.

We think business travel works better when it's built around people. Your people. And ours.

That's what we've tried to show in our new advert.

You'll see what a dedicated account team actually looks like in practice. What real spend visibility means. What happens when plans change and there's a person, not a process, at the end of the line.

Our technology handles the admin. Our team handles everything else.

Good Business Travel. Human by design.

01/06/2026

If we asked you to guess what the top booking mistake is that creates disruption later, we reckon you couldn't guess... Watch the video to find out, so you limit potential disruption on your flights.

# TravelManagement

27/05/2026

The worst thing that can happen during disruption isn't the disruption itself. It's the silence. And the second worst thing?

A traveller who panics and starts rebooking their own flights.

Once that happens, the airline takes over the booking. Your TMC loses visibility. And if anything else goes wrong, nobody's in control.

Our Operations Manager Darren Smedley explains how we handle it differently, picking up the phone before the traveller even knows there's a problem, and why that one step stops disruption from turning into chaos.

20/05/2026

Most businesses assume their travel is covered when something goes wrong.

It is worth asking what that actually means.

A cancellation, a strike, a missed connection. The airline moves on. The app offers the next available flight. Nobody calls.

Operations Manager Darren Smedley sat down with us to talk about the biggest failure mode he sees during disruption. His answer is not complicated. It is ownership. Someone who picks up the problem and does not put it down until it is solved.

Worth two minutes of your time.

13/05/2026

Your flight has been cancelled, but what is the best alternative? What if it's at another airport or even rail? Here is the answer:

In the third video in our series discussing disruptions, delays, and cancellations, Operations Manager Darren Smedley explains what our approach is when the best alternative is a different airport, different carrier, or even rail.

06/05/2026

You have missed your connection flight. Now what?
Well firstly don't panic. We have you covered.

In the second video in our series discussing disruptions, delays, and cancellations, Operations Manager Darren Smedley answers the questions on how we handle missed connections, and who owns the outcome.

29/04/2026

Flight cancelled. Day of travel. Clock ticking.

Most people do not think about this moment until they are in it.

By then, it is too late to wish you had a better setup.

What happens in your programme in the first 10 minutes? Who calls who? Who owns the rebook? Who updates the traveller, the booker, and the manager at the same time?

If the honest answer is "I am not sure," that is worth sitting with.

In the first of a series of videos discussing disruption delays and cancellations our Operations Manager, Darren Smedley, breaks it down in a short video.

No theory. Just exactly what happens, and why it matters that a human is driving it.

Address

Quarry House, Hesslewood Office Park
Hessle
HU130LH

Opening Hours

Monday 8:30am - 6pm
Tuesday 8:30am - 6pm
Wednesday 8:30am - 6pm
Thursday 8:30am - 6pm
Friday 8:30am - 6pm

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