06/09/2026
A little message to everyone who travels with Oakwards Travel β€οΈπ
First of all, thank you to every single person who comes on our trips. We genuinely
appreciate your support, your friendship and the fantastic atmosphere you help create.
We don't mind what you do or where you go while you're enjoying your day with us. Our trips are about giving everyone the freedom to enjoy themselves, have a few drinks if they wish, explore the places we visit and have a great time.
However, there has to be a little bit of respect and consideration for everyone.
What I do find extremely rude and unacceptable is arriving 40 minutes late and then having a go at members of staff or the driver because you've can't arrive back to return home on time.
Our drivers and staff are not responsible for someone arriving late. We have other passengers who have arrived on time and who have made arrangements around the scheduled departure time. In some cases, we also have children on board, and we have a responsibility to get those customers home safely and on time.
To be perfectly honest, you're very lucky it wasn't me driving on this occasion. Personally, I believe 15 minutes is a more than reasonable amount of time to wait for someone who hasn't turned up. After that, I would have to make the decision to close the doors and leave, because I also have a responsibility to the customers who have arrived on time.
We will always do our best to accommodate people when we can, and we understand that genuine circumstances can sometimes cause delays. But please remember that your lateness shouldn't become somebody else's problem, and there is certainly no excuse for being rude or abusive towards our staff.
We want Oakwards Travel to remain what it has always been about:
β€οΈ Fun
π Laughter
π€ Singing
π± Bingo
ποΈ Raffles
π Great days out
π€ Friendship
β€οΈ And everyone looking after one another
So please enjoy yourselves, have a fantastic time and make the most of every trip β but let's always show a little respect and consideration to our drivers, staff and fellow passengers.
Thank you to everyone who supports us and understands where we're coming from. We really do appreciate every one of you. β€οΈπ
Oakwards Travel