DOCOMO PACIFIC CNMI

DOCOMO PACIFIC CNMI Bringing you and your family closer to the things that matter most. What does this mean? We have the courage to try new things to delight our customers.

A wholly owned subsidiary of NTT Docomo in Japan, DOCOMO PACIFIC offers cable, internet, home phone and mobile services to Guam and the CNMI. And even though telecommunications is our thing, we are not a technology company – we are a people company. At DOCOMO PACIFIC, we are innovative, respectful, approachable, warm, genuine and passionate. Simple: the customer is the core of our business and cen

tral to every single thing that we do because we make it possible for them to connect. We do the things that really matter to people, that enable them to enjoy life. As a company that provides cable to nearly 70% of all households on Guam and half of all mobile phones use our network – you can see how much this region depends on us. This is why it is important we earn the respect and trust of the customer and community through the strength of our people. We help customers post to Facebook, organize a night out, read a bedtime story to their children via Skype, allow them to have a fully mobile business and arrange that next trip or holiday on-line. That is our purpose and these are the reasons why we would love for you to be a part of our DOCOMO PACIFIC family. We are a brand that invests in our people to have a positive impact on their lives. Better Together is our rallying call. It’s what pumps through our veins every day. We believe we are nothing as a company without others. Together is how we make the magic of DOCOMO PACIFIC happen. It’s never us and them…because two is better than one, be that our associates, our customers, our suppliers or the community at large. So do you want to hang with the cool kids? Of course you do. To explore what career opportunities await you with DOCOMO PACIFIC – we’re just a click away!

Our restoration efforts continue on Rota as our crews work to restore mobile services following Super Typhoon Bavi.While...
04/08/2026

Our restoration efforts continue on Rota as our crews work to restore mobile services following Super Typhoon Bavi.

While commercial power outages continue to impact portions of our network, our engineers and field technicians remain fully deployed, utilizing backup generators and making repairs to restore connectivity as quickly and safely as possible.

Mobile services are now available at:

• Rota Airport

Our teams continue working to restore additional mobile sites across the island, and we'll continue providing updates as more areas come back online.

If you're experiencing slower mobile data speeds, please know that our teams are also optimizing restored cell sites to improve coverage and network performance.

Thank you to the people of Rota for your continued patience, understanding, and support as we continue restoring connectivity across the island.

For assistance, please contact Customer Care at 670-488-CARE (2273).

Restoration progress continues across the CNMI, and this week our crews are advancing to a new restoration area as we wo...
03/08/2026

Restoration progress continues across the CNMI, and this week our crews are advancing to a new restoration area as we work to reconnect more homes following Super Typhoon Bavi.

This week, our crews are actively restoring services to homes within the highlighted areas of Kagman.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please contact Customer Care at 670-488-CARE (2273) and we'll be happy to assist with scheduling.

We understand it can be frustrating to see our crews working in nearby villages while your area is still awaiting restoration. Please know that your neighborhood has not been skipped. Restoration is completed in phases, and some areas require additional preparation or network work before services can be restored. Our crews may move between nearby locations as they complete different stages of restoration, but they will return to complete any remaining work.

As a reminder, all service disconnections remain temporarily suspended. Billing for Home Internet, Cable TV, and Home Phone services that have not yet been restored also remains suspended, and adjustments will be made accordingly. You will not be billed for services that have not yet been restored.

We'll continue working with customers on alternative options as restoration progresses.

Please stay tuned for additional restoration updates and schedules.

Thank you for your continued patience, understanding, and support.

The Samsung Galaxy Z Fold8 Series is almost here 👀 Reserve yours now till August 13 to get freebies galore from DOCOMO P...
30/07/2026

The Samsung Galaxy Z Fold8 Series is almost here 👀
 
Reserve yours now till August 13 to get freebies galore from DOCOMO PACIFIC! Get a FREE storage upgrade, a Samsung phone case, a pair of Galaxy Buds3 Pro, + $400 OFF your phone when you sign up on an Unlimited Premier mobile plan.*
 
Click the link in our bio to reserve yours today! , only at DOCOMO PACIFIC. 
 
*Additional conditions may apply, while supplies last.
 

Prepping for the new school year? 📕✏️ DOCOMO PACIFIC has the perfect campus combo for you: a Student Starter mobile plan...
24/07/2026

Prepping for the new school year? 📕✏️

DOCOMO PACIFIC has the perfect campus combo for you: a Student Starter mobile plan + a brand new Samsung Galaxy A07 for FREE.*

Stay connected all semester long with unlimited talk, text, & 20GB of data for just $25.50 per month - a student-friendly price that fits your budget!

*Available to students ages 18 and below. Student verification required. Additional terms and conditions apply.

It's time for bonus load again!From now thru September 30, you can get even MORE bonus load than before with every Prepa...
23/07/2026

It's time for bonus load again!

From now thru September 30, you can get even MORE bonus load than before with every Prepaid card top-up! ⏫️

💸 $5 Prepaid Card = +$2 Bonus Load
💸 $10 Prepaid Card = +$4 Bonus Load
💸 $20 Prepaid Card = +$8 Bonus Load

Top up now to get your extra load and sign up for an even longer Flex plan! Only with DOCOMO PACIFIC.

with the upcoming Galaxy Z Fold8 Series from Samsung! Reserve a Z Fold8, Z Fold8 Ultra, or Z Flip8 now thru August 13...
22/07/2026

with the upcoming Galaxy Z Fold8 Series from Samsung!

Reserve a Z Fold8, Z Fold8 Ultra, or Z Flip8 now thru August 13 to unfold a world of exclusive freebies! Enjoy a free storage upgrade, a Samsung phone case, a pair of Galaxy Buds3 Pro, PLUS $400 OFF your phone when you sign up on an Unlimited Premier mobile plan.*

Click the link in our bio to reserve yours today! Your next foldable is waiting, only at DOCOMO PACIFIC.

*Additional conditions may apply, while supplies last.

Restoration progress continues across the CNMI, and this week our crews are advancing to a new restoration area as we wo...
22/07/2026

Restoration progress continues across the CNMI, and this week our crews are advancing to a new restoration area as we work to reconnect more homes following Super Typhoon Bavi.

This week, our crews are actively restoring services to homes within the highlighted areas of Koblerville and Kagman.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please reach out to Customer Care at 670-488-CARE (2273), and we will be happy to assist you with scheduling.

As a reminder, all service disconnections remain temporarily suspended. Billing for Home Internet, Cable TV, and Home Phone services that have not yet been restored also remains suspended, and adjustments will be made accordingly. You will not be billed for services that have not yet been restored.

For our customers on Rota, assessment and restoration efforts remain ongoing. Our teams continue evaluating network conditions and restoring services where possible. Additional updates will be shared as work progresses and villages are energized with commercial power.

We will continue working with customers on alternative options should they be needed as restoration efforts continue.

Please stay tuned for additional updates and restoration schedules as our teams continue working to reconnect homes across the CNMI.

Thank you for your continued patience, understanding, and support.

21/07/2026

A New Shape Unfolds at 11PM. Tune into samsung.com for tonight’s Galaxy Unpacked.

The iPhone 17e has officially landed at DOCOMO PACIFIC! 📲🛬Get yours for FREE* when you sign up for an Unlimited Premier ...
20/07/2026

The iPhone 17e has officially landed at DOCOMO PACIFIC! 📲🛬

Get yours for FREE* when you sign up for an Unlimited Premier mobile plan. Visit us in-store today!

*Additional terms & conditions apply. While supplies last.

Restoration progress continues across the CNMI, and this week our crews are advancing to a new restoration area as we wo...
16/07/2026

Restoration progress continues across the CNMI, and this week our crews are advancing to a new restoration area as we work to reconnect more homes following Super Typhoon Bavi.

This week, our crews are actively restoring Home Internet, Cable TV, and Home Phone services to homes within the highlighted areas of Gualo Rai.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please reach out to Customer Care at 670-488-CARE (2273), and we will be happy to assist you with scheduling.

As a reminder, all service disconnections remain temporarily suspended. Billing for Home Internet, Cable TV, and Home Phone services that have not yet been restored also remains suspended, and adjustments will be made accordingly. You will not be billed for services that have not yet been restored.

For our customers on Rota, assessment and restoration efforts remain ongoing. Our teams continue evaluating network conditions and restoring services where possible. Additional updates will be shared as work progresses and villages are energized with commercial power.

We will continue working with customers on alternative options should they be needed as restoration efforts continue.

Please stay tuned for additional updates and restoration schedules as our teams continue working to reconnect homes across the CNMI.

Thank you for your continued patience, understanding, and support.

Address

Gualo Rai Business Center
Saipan
96950

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00
Saturday 09:00 - 13:00

Telephone

+16704882273

Website

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