Established in 1985, a fully licensed and an established travel and tours company specializing in wholesale ticketing and tours for Emirates. In the age of travelling industry, it is imperative that any tours should be property planned and managed to ensure the stability, steadiness and smoothness of tours. Travelling industry will take on an increasingly critical role in catalyzing the top qualit
y tours over the next decade, providing the impetus for quality tours and better customer service. As the marketplace becomes more competitive than ever, businesses have to strategize new and innovative ways to maintain their competitive edge. As a travel agency, Mal Central was formed to provide a total solution to people who require value money tours that can easily conform to their needs. Mal Central's strength lies in the capability to integrate these different areas in travel. Customers will receive consistently high level of services from our team - with Customer Satisfaction as our ultimate goal. We are all dedicated and aimed to customer success through customer service in travel. With the present and past experience and capable management team and it's visionary, Mal Central is confident of giving efficient and effective service to you. Our Strengths
1) Complete Travel Service under One Roof
With our skills in the field of travel industry, Mal Central provides the infrastructure to service traveler's requirements.
2) Competitive Pricing
With our years of experience and exposure in the market, we have estalished a close relationship with our travel operators. We have managed to negotiate competitive rates and secured wholesale rate for a few destination that we can offer to other travel agents.
3) One Channel
Through Mal Central's partners and other affiliates in the region, Mal Central is able to co-ordinate quotation or reservation requests for any destination worldwide, thus saving you the time and reducing your communication costs.
4) Constant Products Updates
Mal Central constantly monitors new product development and pricing movement in the tourism industry. We have budgeted ourselves in our Research & Development budget for the objective of offering you better and more attractive travel products. We will provide regular updates on new and existing services in order to assist you in promoting your products most effectively.
5) Multi Function, Multi Lingual Team Players,
Mal Central consists of members who are fluent in Bahasa Melayu, English, Cantonese, Mandarin and etc.
6) High Level of Service
We always believe in quality and efficient service to our customers and we will always maintain that principle.
