We often say, we’re not experts at what you do — we’re experts at listening to you. It’s this approach that helps us bring people together through design. Our empathetic approach is our strength. We apply design thinking differently and this is how Pivot has become one of the city’s most unique agencies in our own nimble yet robust way. We know it works because we’ve been perfecting and refining o
ur unique approach to communication design and user experience since Ian Chalmers, owner and creative director, first opened our doors in 1998. Well-credentialed with broad swaths of experience that come only from working first-hand in the evolving design landscape, we’ve been known to be picky about who we work with… This allows the team to maintain our pivotal hands-on approach. It’s an approach we know our clients love because they tell us as they experience the benefits first hand.
