03/11/2026
⚠️ IMPORTANT NOTICE REGARDING BOOKING COMMUNICATIONS
We would like to make our guests aware of a security issue currently affecting the SuperControl booking system, which we use to manage our reservations.
Unfortunately, fraudulent messages are being sent to some guests via WhatsApp, email and potentially text message, impersonating genuine booking communications. These messages may contain suspicious links or requests for personal or payment information.
We have been made aware of this issue and are in the process of contacted our guests to make them aware.
Please be vigilant and take care when receiving any messages relating to your booking.
A few important points:
Do not click on suspicious links.
Do not provide personal or payment details in response to unexpected messages.
Do not make any additional payments in response to unsolicited requests.
If you are unsure whether a message is genuine, please contact us directly using our usual contact details.
We are taking this matter seriously and are working alongside the booking system provider as they investigate.
We sincerely apologise for any concern or inconvenience this may cause and thank you for your understanding and vigilance.
Your booking with us remains important to us, and we are here to help if you have any concerns.
Thank you ❤️