26/10/2026
Next week I’ll be speaking at WTM London, and I’m moderating a session I’m really excited about:
Can Next Gen Find You? How Language, Search and Trust Shape Discoverability
Trends Stage, Tuesday 3 November, 11:15–11:55
Many Gen Z travellers now start their search on social platforms and AI assistants, not just Google. That changes which words matter, how brands get found, and what builds trust.
We’ll explore the language Gen Z uses when searching for travel, how brands can show up in AI-generated recommendations and social search, and what it takes to stay credible rather than performative.
I’m joined by Brennen Bliss (Propellic) and Reza Moaiandin (SALT.agency). If you’re at EXCEL, come and say hello.
If you’re a travel brand trying to work out how Gen Z finds you, this is the work I do through Crescendo Digital. We help travel, tourism and hospitality brands get found and trusted, from the words on your website to the creators and platforms your next traveller actually uses.
World Travel Market (WTM) London