WorldVia Travel Network

08/31/2026

Every so often you get to sit across from someone whose story is the playbook you've been trying to write. Charles Sylvia, ECC, Vice President of Industry and Trade Relations at CLIA, joins Joshua for an hour-long fireside chat between two people who've spent their careers thinking about how travel....

08/29/2026

Charles Sylvia, ECC, has one of the most remarkable travel-agent-to-industry-leader stories in the business. In this in-depth conversation, Joshua Harrell sits down with Charles—Vice President of Industry and Trade Relations at the Cruise Lines International Association—to walk through his 24-year career arc and unpack what it really means to Become Known For Travel.

What you'll learn:

- How Charles went from a front-line agent at a brick-and-mortar Cape Cod agency to representing 32,700+ travel agents and agency owners across North America
- What CLIA is, what it does, and why membership matters for professional travel advisors
- How CLIA credentials—MCC, ECC, ACC—signal to clients, suppliers, and the industry that you are a professional
- What the CLIA Trade Relations Committee is, why it matters to the cruise lines and to the selling community, and how it shapes the future of the industry
- The one piece of advice Charles would give an advisor trying to become KNOWN in this business

This episode is for travel advisors and agency owners at every stage of the business—especially anyone who has been asking whether CLIA credentials are worth the investment.

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Prefer audio? Find the podcast as Travel Marketeering with Joshua Harrell on Apple Podcasts, Spotify, Podbean, and every major podcast platform.

🎯 Get the Thriving Travel Advisor Blueprint (Free)

Download the 5-step framework behind this episode:

👉 https://lp.worldviatravelnetwork.com/thriving-travel-advisor-blueprint

08/29/2026

Live in one hour—Joshua Harrell in conversation with Charles Sylvia, ECC, CLIA's VP of Industry and Trade Relations. Twenty-four years of Step 2 (Become Known For Travel) in one hour. Bring your questions.

Charles Sylvia, ECC, has one of the most remarkable travel-agent-to...

08/25/2026

Your best year does not happen by accident—it gets planned.

Mark your calendar for CORE, WorldVia Travel Network's one-day sales and marketing workshop, returning Saturday, December 5, 2026. Build a complete, actionable plan for 2027 in a single focused day, in person in Atlanta or live from anywhere.

Registration is now open for WorldVia Travel Network members: https://worldv.co/3Ss7i3K

08/25/2026

This Saturday on Travel Marketeering Live—CRO Joshua Harrell sits down with Charles Sylvia, ECC, Vice President of Industry and Trade Relations at CLIA, for an in-depth conversation about how travel advisors become KNOWN in this industry.

Charles's career arc, CLIA membership and credentials, and the Trade Relations Committee—the room where advisors' voices reach the cruise lines.

Saturday, August 29 at noon ET on the WorldVia Travel Network YouTube channel.

Last live before WORLD26.

Charles Sylvia, ECC, has one of the most remarkable travel-agent-to...

08/24/2026

This year, the Questys are the biggest they’ve ever been—more nominations than any year on record, and more awards to give out than ever. 🏆

On Golden Hour Gala night we’ll crown the Monarch Agency of the Year, present the Dynasty Award for long-haul commitment to the Network, and recognize advisors for Sales Innovation, Best Social Media Presence, Local Community Leadership, and the Spark of Excellence for our Disney Destinations pros.

There’s nothing quite like watching someone you know walk across that stage.

September 22–26 · AVA Resort Cancún.

08/23/2026

If you have ever hung up from a discovery call wondering what you missed, this episode is your fix. Joshua Harrell walks travel advisors through the complete discovery call script he teaches inside WorldVia Travel Network—the same one his team uses to train newer advisors through the Conversations...

08/22/2026

Do you freeze on discovery calls—not sure what to ask, how to move to a recommendation, or what to say when the client throws an objection? This episode fixes that with a complete, ready-to-use script.

Joshua Harrell, Chief Revenue Officer at WorldVia Travel Network, walks you through the exact discovery call framework he teaches to travel advisors and agency owners.

🎯 In this episode you’ll get:

- A 12-question discovery call script (warm-up → who’s traveling → what they want → budget signals → timeline → decision-maker)
- The reframe technique that turns a list of answers into a confident recommendation
- Two close scripts—one for when the client is ready, one for when they need more time
- 5 plug-and-play objection responses for “we need to think about it,” “it’s too expensive,” “we can book this ourselves,” “let me check with my partner,” and “what makes you different from [competitor]”

📥 Download the free worksheet: https://dkcu4.share.hsforms.com/2BRWFSp2JTuCeJ2cl5I7fFg

📅 Travel Marketeering Live airs every Saturday at 12 PM ET.

🎤 Prefer audio? Search Travel Marketeering with Joshua Harrell on Apple Podcasts, Spotify, or wherever you listen.

💬 Join the Travel Marketeers Private Facebook Group: https://www.facebook.com/groups/travelmarketeers

🔔 Subscribe to WorldVia Travel Network on YouTube and turn on notifications.

📲 Follow and on Instagram and TikTok.

📌 Next up: Saturday, August 29, 2026—Episode 19: “The 5 Messages That Turn Interest Into Bookings.”

🎯 Get the Thriving Travel Advisor Blueprint (Free)

Download the 5-step framework behind this episode:

👉 https://lp.worldviatravelnetwork.com/thriving-travel-advisor-blueprint

08/22/2026

Travel Marketeering Live goes live in one hour.

Today’s episode: the complete discovery call script so travel advisors never freeze on a sales call again. Chief Revenue Officer Joshua Harrell is walking through every question, the reframe, the close, and five objection responses—live and interactive.

Saturday, August 22 · 12 PM ET · WorldVia Travel Network on YouTube

Do you freeze on discovery calls—not sure what to ask, how to move ...