20/10/2026
💙 A CUSTOMER REVIEW THAT TRULY TOUCHED OUR HEARTS!
On 9 October, Romy joined Whitehaven Xpress for a day exploring the Whitsundays. Afterwards, she sent our crew a beautiful letter. Here are some of her words.
⭐⭐⭐⭐⭐
Dear the wonderful crew,
That day was truly one of the happiest, most vivid, and most beautiful days I've had in a long time. I come from Shanghai, China, where every day I sit in an office doing work that feels meaningless. My mood often sinks, and I find myself wondering what I'm even doing with my life.
But when I arrived at the Whitsundays and set sail with you two lovely guys and the Michelin-chef captain, everything changed. I'm a girl who loves adventure, and that day, following you up to the lookout point on the island was absolutely thrilling!
You brought a ukulele and turned our quiet hike into something magical with the most beautiful soundtrack. You even showed us how to eat ants! You were like the leader of an expedition squad who knows everything — so cool!
You took care of every single one of us with such warmth and openness, and the food the chef prepared was incredible! If I had to rate this trip out of 10, I'd give it 100. Haha!
In the city, I get exhausted so easily. Work drains me mentally, and even a 30-minute walk leaves me tired. But with you, exploring the island, I felt completely energized! It was unbelievable. Thank you so much for giving me such a wonderful memory.
I'm writing this letter on a plane right now. My heart and my memories have already flown back to October 9th, reliving that magical journey.
It's a pity I didn't take more photos, but I really want to say thank you — to the captain and both crew members — for such a beautiful memory.
I hope that one day I'll find my way back there, sail out with you again, climb that island, and listen to you share more wonderful stories.
With all my gratitude,
Romy Gu 💙
________________________________________
Romy, thank you for such a heartfelt message! From the ukulele and island adventures to the laughs and stories shared, we're so pleased your day with us meant so much.
We hope to welcome you back one day! 💙
📸 Captured by Romy