12/05/2026
🏆 We’re delighted to announce that Situ’s Guest Care Team has been named ‘Team of the Year’ at the 2026 Serviced Apartment Awards!
This recognition means a great deal to everyone at Situ, particularly because the winner was decided through public voting. To be recognised by the industry, our Partners, and peers who work alongside our team every day makes this achievement even more special.
The award reflects the dedication, professionalism, and care our Guest Care function brings to every guest experience. Whether supporting travellers before arrival or assisting guests during their stay, the team consistently goes above and beyond to deliver the high standards Situ is known for.
Abbie Erdbrink, Head of Partnerships and Guest Experience at Situ, commented:
‘Huge congratulations to our amazing Guest Care Team, who took home the award for ‘Team of the Year’ at the Serviced Apartment Awards.
It was such a pleasure hearing so many of our Partners say how well deserved this achievement was, especially as many of them work with our Guest Care function on a daily basis.
This award is a huge testament to the hard work Guest Care puts in as a team, the time they invest in building strong relationships, and the way they consistently approach situations by doing what’s right, not simply what’s easiest.
Well done team!’
