05/09/2026
This is exactly why we go the extra mile for our customers. ✈️🌎
Last week, one of our customers was on her way to the airport, ready to start her trip to Costa Rica, when her flight was suddenly cancelled.
What followed was Candice Hall - Not Just Travel - Your Holiday spending five hours of searching, rebooking and coordinating with three separate airlines to find an alternative route that would get her to Costa Rica in time for her escorted tour.
It wasn’t straightforward, but she didn’t give up until she had a solution.
This is the difference between booking your holiday online and booking with us. When things go wrong, you’re not left trying to navigate multiple airlines, hold queues and complicated rebooking options on your own — we’re there to help.
We don’t just book your holiday. We’re there for you when you need us most.
So, the next time you’re tempted to book online, remember: when everything goes to plan, it’s easy. It’s when things don’t go to plan that having a travel expert in your corner really matters.
Book online and you’re on your own. Book direct with us, and we go the extra mile.✈️